Working in an in-house position in the Business Technologies Department on company projects and in an Agile team as the Lead System Analyst.• Implementation of enterprise automation solutions based on SAP CRM • Handling tasks and projects from requirements gathering to production launch • Requirements gathering • Formalization and description of processes (AS IS/TO BE) • FIT/GAP analysis • Integration with front-end and back-end systems (E-commerce systems, ERP, POS, Microservice platform, BI extractions, and others) • Writing project documentation • Writing technical specifications for development • Writing test cases • Conducting functional, integration, and acceptance testing • Demonstrating to the business • Task setting for developers and testers, monitoring executionProjects:1. Task implementation within the Agile team as the Lead System Analyst • Result: Implementation of more than 100 high-priority business tasks in SAP CRM aimed at the development of the SAP CRM product within the company.2. Technical project to accelerate price calculations in sales orders with a large number of items processed or edited in the Contact Center. • Role: Team Lead • Result: Accelerating price calculations in SAP CRM by more than 30%.3. Participation in several company projects as the Lead Analyst for the technical implementation of price application in SAP CRM, including migrating pricing functions and marketing action selection from monolith to Microservices.

Freelance work on various projects for the implementation of enterprise automation solutions based on SAP CRM for leading Russian and international companies ("Freight One", "Severstal", "Mvideo", ASAKA Bank Uzbekistan, NIS Serbia, and others).• Handling tasks and projects from requirements gathering to production launch • Systems integration

Implementation of SAP CRM in the ILIM Group (Russia's largest pulp and paper company)

Worked for SAP CIS on temporary contracts; Worked on a startup project as a system analyst.

Implementation and support of SAP CRM

Several projects implementation for the international company Xerox