• Negotiated purchase agreement, established strategic plan, and implemented proper operating system.• Re-brand the company: re-design branding elements such as business card, price list, gift certificate.• Established marketing plan for future sustainable growth.• Hired, trained, and managed team of 8 professionals.

• Planned and developed Marketing Consulting Process for Professional Services department including Diagnosis and Analysis, Strategic Planning, Implementation, and Evaluation.• Developed Creative Brief for Professional Services Marketing for more efficient Marketing Consulting Process.• Strategically planned, designed, and executed 50+ email campaigns and landing pages for Professional Services using Pardot.• Created and designed sales tools (sell sheets, battle cards, weekly webinars) to educate account managers with in-depth knowledge about professional services SUPERVALU offers to independent retailers.• Planning event marketing support & preparation for SUPERVALU annual EXPO: created and designed marketing materials to increase brand awareness, and sales. greeting, engaging, and assist retailers at the events.• System administer for lead generation tool (Salesforce), assigning leads to the right contacts.• Designed and developed intranet site (Microsoft Sharepoint) to enhance and improve internal communication for all Professional Services Departments.• Designed marketing materials such as brochure, flyers, and mock website for Professional Services’ Department teams to visually articulate services and business strategy using InDesign, Photoshop, and Illustrator.

• Created and designed sales tool (battle cards) to educate account managers with in-depth knowledge about services SUPERVALU offers.• Collected and consolidated a Client Contact list for Professional Services Division to support Digital Marketing Strategy.• Assisted with preparation for SUPERVALU annual EXPO: designed marketing materials to increase brand awareness, and sales.• Event Marketing support at SUPERVALU EXPO, greeting, engaging, and assist attendees with direction and information.• System administer for lead generation tool: registered Lead Gatherers, provided troubleshooting & on-site support, pulled & distrubuted Lead Report post event.• Designed marketing materials for Professional Services’ Department teams to visually articulate services and business strategy using Photoshop and Illustrator.

• Assist with speech/discussion sections, grading & upgrading gradebook. The exact duties are assigned by the course instructor. • Hold office hours to assist students with communication assignments such as speeches and written documents.

• Designed logos, posters, brochures, infographics and e-letter for 7 majors annual fundraising events to raise 4.8 million pounds of food and fresh products in 2015.• Proactively contacted sponsors for 2 major fundraising events and assisted coordinating the events that raised up to $235,000 in 2015.

• Independently planned, coordinated and lead 20 campus-wide collaboration events for over 10,000 students throughout the academic year.• Created marketing materials for all events including shirts, posters, flyers, bulletin boards, and the art-wall to increase students’ attention.

• Mentored 21 freshmen which includes helping them with academic and personal issues.

● Consulted customers with orders, account recharge, and promotions. ● Investigated and resolved service issues and customer complaints to prevent loss of accounts and ensure customer satisfaction.

• Recruited, trained and supervised a team of 8 part-time members to promote a company’s newly launched website, increased 100,000 registration in 1 year.• Consulted and collaborated with clients to produce artwork for marketing and promotion programs..

• Coordinated and created marketing, art materials for over 10 major events with 50 to 100 attendees at each event.• Established and maintained user relationship, troubleshooted user issues, and monitored user behaviors.