Request processing in ticket system, pre-setting, installation and support "phisical" and virtual servers (which works as point of hosting plants). Infrastructure monitoring, communicating with Russian and international datacenter's personal if "remote hands" needed.What is used in the work: operating systems (mainly Centos and Ubuntu), web services (apache, nginx), databases (mysql, percona, mariadb), control panels (VestaCP, ISP Manager, Cpanel), virtualization systems (xen, proxmox). Also, for clients renting servers to host video projects, SmartCJ and KVS (Kernel Video Sharing) panels are install.

System administratorRequest processing in ticket system, pre-setting, installation and support "phisical" and virtual servers (which works as point of hosting plants). System services monitoring, change configuration if its needed.Primary checking and solving problems with "internal" functional of clients' websites (CMS 1C Bitrix mainly)Writing articles for FAQ on corporate website.

I remotely helped customers to resolve problems with objects of their IT-infrastructure. Also I consulted their about the best ways to save important information, IT-security and upgrade their IT

I helping customers to resolve their problems with workstations, servers, printers and other objects of IT-infrastructure

I worked in Internet Service Provider's office, set up and configured some network equipments and help customers to solve their problems, which they are have when use their internet connection

My responsibilityes was a key-account management, business meetings, product-consulting, and control of sales-values.