Vyacheslav Danylchenko Email & Phone Number

Kyiv, Kyiv City, Ukraine

We are building Django-based online stores and providing a full range of e-commerce solutions. My main responsibility is to manage the technical aspects of software development and implementation for our clients.What makes eCore.Agency different is that we not only create and develop online stores, but also have our own experience in doing business in this sphere. This gives us a unique advantage in understanding the needs and requirements of our clients from both technical and business aspects.We work with a variety of clients from different industries, from small startups to large corporations. Our online stores are designed to meet the needs of customers seeking to expand their online presence and maximise their revenue through digital platforms.The company provides a full cycle of online store development and support, including business needs analysis, software design and development, integration of external services and payment systems, as well as post-implementation support and optimisation.Our team of experts provides reliable technical support to our clients throughout the entire life cycle of their online stores. We are always ready to solve any technical problems and provide advice on the development and support of online e-commerce platforms.

Ukraine

I held the position of Managing Partner at Stylus.ua, after Y.UA became part of the company in 2015. My responsibilities included management and strategic planning, as well as business development, focusing on process automation, business analytics and technical consulting.Under my leadership, we successfully implemented several key initiatives:New accounting system: We developed and implemented a fully integrated accounting system that optimised the ordering and information management processes on the website.Service centre management system: To improve customer service, we developed and implemented a service centre management system that allowed us to effectively resolve customer queries and complaints.- Customer loyalty programme: We have developed and implemented a loyalty programme to help attract and retain customers by providing privileges and discounts for regular customers.- Chatbot for our own delivery department: To facilitate communication with customers and optimise the delivery process, we implemented a chatbot that automated the processing of requests and provided prompt support.- DDOS protection system: We built and implemented an effective DDOS protection system that ensured the security and reliability of our online platforms.This period of my experience demonstrates my ability to manage and grow a business using innovative technologies and strategies to achieve success in the e-commerce industry.

Kyiv, Kyiv City, Ukraine

Under my leadership for 13 years, from 2002 to 2015, Y.UA online store, formerly cyfra.com.ua, became one of the recognised leaders in the photographic and electronics market in Ukraine. Starting from scratch, we successfully built a multi-category store using e-commerce strategies and innovative marketing approaches.Our success has been based on our ability to adapt to the constant changes in technology and consumer demands to continuously improve our services and products. Under my leadership, we have been able to build an efficient team that has streamlined the store's operations, providing quality service to our customers. Our team has established processes that have allowed us to efficiently fulfil orders and respond promptly to customer requests.One of the key factors of our success was the continuous improvement of the store interface, ensuring the convenience and speed of ordering. We also actively used innovative marketing strategies to attract new customers and increase the loyalty of existing ones.Our successful experience demonstrates my ability to run an e-commerce business and respond effectively to market challenges. This period was an important stage in my professional development, where I gained a lot of valuable experience in leadership, strategic planning and customer relations.