Kalpesh Vyas Email & Phone Number

Texas, United States

On assignment at AgFirst Farm Credit Bank.Provide the leadership to aggressively drive business projects objectives.Use leadership and influence to generate results, facilitate and document project meetings, decisions, and provide leadership to resolve project conflicts.Use sound judgment based on business and project management experience.Directly communicate with senior leaders, stakeholders, and various leadership committees.In depth understanding of project terminology and methodology.Professional experience in IT infrastructure, as a Project Manager/Program Manager in Network Projects.Ability to lead a multi-function project team through influencing skills.In depth Risk / Issue / Change Management knowledge.Incident management and Service desk operations.Expert skill using Microsoft Project to drive project execution and manage to critical path.Experience in managing constrained schedules and resources in a rapidly evolving environment.Ability to understand interdependencies and can connect the dots on how one part of a project impacts another.Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.Hosting meetings, taking meeting notes, and documenting action items.Ability to organise complex and ambiguous information for project sponsors.Organising project goals / objectives into major streams of work with specific deliverables.Develop and maintain lessons-learned inputs to the project repository for utilization on future programs.Work closely with the Program Executive Sponsor, Operating Committee and Steering Committee to facilitate decisions necessary for delivery and to overcome barriers.Resolve political, resource, budgeting, change, and legal issues affecting the program.Oversee development of proposals and requests for proposals associated with the program.

* Responsible to execute Quote to Cash operations for one of the largest telco in India by managing entire CRM cycle from lead generation - verification - developing and submitting proposal ensuring control points - negotiations and signing contracts - handover to delivery team - perform contract management and project administration - billing and dispute resolution - collection through closure* Perform contract management and guide delivery team as needed by working with legal, brand leadership and client to bring in clarity around clauses* Create and manage contract calendar detailing all contractual obligations and deliverables along with owners and timeline* Update and maintain record repository for all agreed baselines, sign offs, contract changes and amendments* Schedule, participate and document all internal and external governance activities as per contract* Managing resource on boarding and off boarding, tracking utilisation and providing insights for resource - cost optimisation to manage cost* Performing billing as per contract by ensuring completed milestone, client sign off and contractual obligations fulfillment* Closely working with AR and delivery team for dispute resolution, UBAR reviews and milestone shifting as needed to improve collections

* Led CMPA squads (Contract Management and Project Administration) for GBS and IS brands including bid management team for west region* Worked with PE / DPEs closely to ensure all relevant PMO activities like Issues & Risk Management, Contract Change Management, Internal & External Governance, RFS support are aligned with Contract Calendar & IBM deliverables* Design and conducted training for bid management team and new sellers in system covering IBM organisation structure and brand processes, control points and governance to improve compliance * Prioritizing right bids by working closely with brand / sales leaders to ensure maximum coverage of bid management support* Focus on cross skilling - Trained 3 CMPA team members for bid management and 2 CMPA team members to perform billing* Ensured 100% compliance for all bids, >99% billing accuracy and on time deliverables to various account* Improved internal NPS score by 2.8 points and reduced contract registration cycle time by 170%* Focus on innovation - Led "Credit Check Simplification for India & South Asia markets" project to create Application platform acting as self service model for sellers to check credit for clients before bidding. This project won Bronze Stevie® Award in The Asia-Pacific Stevie® Awards program under “Achievement in Product Innovation” category in “Computer Services" industry

* As Technical Solution Lead I worked on large cross brand bids and engage with brand solution teams (Technical Solution Managers, Sol. Architects, Quality Assurance & Delivery Assurance teams etc.) to ensure IBM proposal's technical completeness and alignment with client ask. In this brand agnostic role, was able to add unique value by identifying "scope falling between brands / fitment & compatibility issues" in over all solution and ensure One IBM representation in client proposals* Started performing Bid Management in Feb, 2014 by learning IBM Bid Management processes and supported many cross brand complex bids signing across telco, BFSI, Industry and Distribution sectors* Successfully, got accredited as Consulting Bid Manager in June, 2015 highest level ever attained by any Bid Managers in ISAKey activities* Interfaces with Brand Sales, Business and Technical resources as well as within the Sales Transaction Hub for the other services including ICAP research and Proposal development) * Help the Bid Team (and supporting Subject Matter Experts) to build better proposal content, project delivery plans, estimates and deliverables* Participation of all potential IBM hardware, software and services component resources solution as may be required by client * Leveraging Technical knowledge, IBM pre-sales process knowledge and interpersonal skills to maximize the effectiveness of brand component owners / technical support, enabling them to identify best fit solutions and resources* Manage the development of proposal solutions / cost that commensurate with the Win Strategy and show IBM's Value Proposition* Supporting technical reviews and related controls in place in accordance with SD/QP processes for all deals supported* Mentoring new joiners and providing point support to bid managers in their bids* Harvest and reuse of valuable intellectual capital and assets, as required. Support with development of reusable proposal collaterals

* Understand and develop project scope – Based on inputs from customer, product and OPS teams * Develop / Consolidate project schedule via WBS (Microsoft Project 2007 )– based on inputs from other functions* Finalize formal acceptance criteria with PMO, OPS & UAT teams* Lead regular meetings with the OPS teams on project status weekly /monthly update* Engage project resources at the right point of time during the project* Change Control Management – to support project augmentation* Continuously monitor the progress of the project to ensure that the project is completed on time and budget* Problem escalation and resolution

* As RPM, west region has successfully performed resource planning, hired trained team of 15+ field engineers across 5 states and successfully delivered project (Scope conducting site survey, equipment staging, testing, configuring, dispatching, installing and deploying for monitoring, provisioning, installing, testing and deploying primary and secondary links at each branch) on time and budget.* Managing Project rollouts for Gujarat, Madhya Pradesh, Chatishgarh, Maharashtra and Goa (West Region) * Executing planning, directing and managing designated projects * Ensuring that objectives are accomplished in accordance with outlined priorities* Evaluating results of operations to discover more efficient ways to utilize resources * Assigning responsibilities and designing time schedules. Negotiating contracts that ensured quality and win-win situations* Analysing project status reporting during each operational phase

* As Operations Manager for State Bank of India Core site, I was first point of contact for Clint for all new project and services continuity related requirements* Hire, train and manage team for running 24x7 NOC and SOC operations * Conducting network and application Disaster Recovery Drills as per agreed BCP plan and regularity requirements* First point of contact for any Move / Add / Change or Delete activity in the network* Overseeing the activities of service desk at Core site and providing Root Cause Analysis for major incidents* Performing change management - Identifying the need for change, raising change management requests, implementing approved changes and conducting post implementation review* Performing SLA review meetings and creating service improvement plans as needed

* Single point of contact for any project or uptime related activity under Gujarat region* Hired, trained and positioned engineers at strategic locations across Gujarat for smooth project rollout and service delivery* Delivered network uptime SLA to State Bank of India & Associates banks, Federal bank, Indian Overseas Bank, Citibank, etc. as per agreement with no miss in two consecutive quarters* Implemtend Fast Ethernet LAN for State Bank of Saurashtra for 200+ nodes across 5 floor of their head office* Completed multiple projects for various clients like VSNL, NHAI (National Highway Authority of India), Central Bank of India as per agreed schedule* Effectively accomplished MPLS POP expansion and IP-PBX installation projects for VSNL and successfully in Gujarat region (delivering services and support for the same)

* Maintaining, troubleshooting and upgrading the network that spread in 40 Sq. Km areas with 300 Km of fiber optic backbone connecting over hundreds of site offices/buildings and having 10,000 nodes of structured cabling* Designing the existing network as the hierarchical network design that comprises of Core, Distribution and Access layers. The network is being designed in a mesh topology (ring + star) with three levels of hardware redundancy (module failure, box failure and link failure) in order to achieve maximum redundancy* Utilizing various products of Cabletron like SSR-8600 and SSR-8000 in the Core layer, SSR-2000 and SS-6000 in the Distribution layer and SS-2200, ELS-100, 3Com and Intel switches in the Access layer to design the network, and installing SSR8600 with gigabit ports (SX, LX, and LLX modules) and Fast Ethernet modules* Implementing OSPF for the Complete Layer-3 network connectivity* Configuring OSPF, RIP and STP (for L2 switching) for inter connectivity of the sites and VRRP for path redundancy

* Evaluating the total requirement of the client and providing an Enterprise-wide solution for their functional necessities * Executing design networks for efficient data communication over LAN, MAN and WANs* Providing system sizing, capacity planning and offering solutions on high end enterprise servers and data management strategy for the clients* Presenting business process overview to the client for the various solutions/technologies that is deployed as a part of the solution* Devising the project implementation strategy, handling activity charts & schedules as well as accomplishing milestone planning and reports* Designing TCP / IP Addressing schemes and deciding, suggesting and implementing LAN Protocols like TCP/IP, IPX/SPX and NetBEUI* Sizing hardware, Installing and maintaining different servers like Lotus Domino Mail Server at Thermax India Ltd., Booking and Ticket Printing System at Gujarat State Road Transport Corporation, CCMail Maintenance and troubleshooting at Godrej Pacific

* Overseeing the task of providing PC and Desktop Support to clients of the company, support for Windows 95 and Windows 3.11 apart from DOS clients* Providing support to users of Novell NetWare 3.x with DOS and Windows clients* Troubleshooting Hardware problems on PCs upto the card and motherboard levels* Supporting for Printers of different makes and types including passbook and dot matrix Printers

Mba, It And Project Management

Post Diploma, Power Electronics

H.S.C., Maths, Sci.

Activities and Societies: Gujarat Secondary Education Board

Ssc, Maths, English, Sci.

Activities and Societies: Gujarat Secondary Education Board