Trieu Vy Ha Email & Phone Number

Ho Chi Minh City, Vietnam

Vietnam

_Communicate between the internal team and clients, managing all communication and ensuring clear alignment of goals, expectations, and smooth project execution._Project Leader for Hao Hao Call Center “24 Năm Vàng - Tặng Triệu Quà Sang”, responsible for overseeing project operations, ensuring quality control, and meeting daily KPIs._Supervise and evaluate the performance of sales staff on OMICall channel, providing regular feedback and reporting progress to the manager._Provide price quotes for marketing services and consult with customers to offer guidance on marketing strategies tailored to their business needs and goals.

Ikea Services (Vietnam) Co. Ltd

_Internal & External Corporate Communication: +Create communication media: presentations, posters, flyers+Coordinate office events: invitations, information+Maintain business-as-usual activities: TV communication, Newsletter, ...+Internal Event Execution: Scale Up in Vietnam, Year-end Dinner, Mid-summer, IKEA 80 Years,..._Product development and Product Marketing: + Working with the team to develop new products following ”Democratic design”+ Creating product benefit texts, and product descriptions, photo shooting products. + Creating measurement illustrations for products, and organizing the samples.

I have taken a role as a Content Creator of the RMIT Fintech club. Being a Marketing member, I propose content strategy and calendar for the club's Tiktok videos. I put a lot of effort into writing scripts and participating in Podcast production. Working with content teams to create weekly posts on Facebook regarding event announcements and Fintech-related topics is my weekly activity.

I am glad to share that I’m taking a new role in ELS Student Aid. My job is supporting Disabled Students in note-taking, exam scribing, learning material explanation (particularly in Marketing courses), and classroom participation assistance. With my good academic background, dedicated attitude, patience, and willing support others, I have supported over 60 students in their learning journey. I think it is a meaningful job that can help me to strengthen my assistant teaching skill and communication skill.

It’s my pleasure to join the project of converting learning materials to accessible formats for students with disability. I have converted class material for many courses including Making Media, Marketing Principle, and Digital Marketing Communication, etc.This job requires good academic background, patience, attention to detail, and a passion for inclusivity.

Ho Chi Minh City, Vietnam

In the 4-month project, I have experience in:_Conducted content strategy and analyzed content effectiveness (using Rival IQ, Similarweb, etc), researched customer segmentation, category review, and SWOT analysis._Created the creative brief, content pillar, and content calendar for Mot Doi Giay brand to increase their awareness among gen Z in social media (content themes: "What minimalism means for Vietnamese")_ Wrote long-form (PR Articles) and short-form content (Facebook posts). Took photos to support the written content. _Created the Digital Video Strategy and Planning, evaluated the video content effectiveness (KPIs and metrics)_Implemented Digital Video content (TVC) (theme: Living with purpose, passion, and working hard for them)

It’s my pleasure to become the first Runner-up of the Digital Marketing Communication - Friso Project. _Came up with a creative marketing plan, a big idea, and realistic execution for Friso Gold Pro 4. _Created mock-up social media graphics for daily posts (stories, posts), and produce feasible content calendars and budget plans._Applied marketing performance tracking tools (Similarweb, and Rival IQ) and social listening tools to conduct competitive and industry intelligence research. _Conducted IMC strategies to target the market and promote the new product line through ATL and BTL channels including social media activities and sales promotions on e-commerce platforms as well as offline retailing channels (M&B, GT, and HS)

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Digital Marketing, Distinction