• Develop promotional materials and collateral as required, including drafting the graphic design/ video production brief and content, and coordinating the print/design/production process. • Plan and produce content (filming, photography, video editing) for paid and organic social media campaigns.• Manage Accommodation Ambassador program: Recruit volunteer Ambassadors for events (information sessions, event stalls) and marketing campaigns (testimonials, video and image content), develop a standardised reward system, provide training and support for ambassadors. • Represent University Colleges and Residential Life team at events, deliver presentation to prospective students and key influencers at information sessions, workshops, school visits.• Maintain University Accommodation, Medley Hall and International House websites. • Plan and direct the publication of the annual college magazine, the annual report of the college and other publications both online and in hard copy. • Build a well-informed connected community across the University to coordinate and align activities as required.

Baby Blume Studio is a small business specialising in crochet flowers and gifts. I started the business in April 2023. Instagram and Tiktok: @babyblume.studioEtsy: etsy.com/au/shop/BabyBlumeStudioKey milestones: - Generated healthy sale since first month of operation (launching two weeks before Mother's Day was a contributing factor)- My products were loved by Blackpink at the Melbourne concert!!! They held them on stage and complimented them in their BTS video - My Tiktok account surpassed 7000 followers yesterday with the top performing video reached more than 600k views- A small portion of the profit were donated to local animal rescues - Became a star seller on Etsy after 3 months (the minimum time requirement to become a star seller)

• Develop and produce content for various Swinburne Student Life’s communications channels e.g. Facebook, Instagram, email, digital signage, print, website as well as create and supply content to central Swinburne’s social media (Instagram, Tiktok).• Create digital and print assets that align with organisation’s brand guidelines using Adobe Creative Cloud and Canva. • Coordinate and contribute to the development of strategic marketing and communication plans, campaigns and strategies • Liaise with Swinburne staff and stakeholders, external business partners to coordinate marketing activities and timelines effectively • Produce reports, utilise analytics and insights, work with data and stakeholders to identify emerging and unmet needs and to develop solutions and recommendations • Lead and mentor a group of 10 student content ambassadors each semester to produce student-led content for Swinburne’s social media • Continuously review work processes and propose recommendations to enhance the student experience

- Recruit students and recent graduates for paid and unpaid on-campus opportunities.- Provide advice and administrative support to students, staff, employers and otherstakeholders.- Work collaboratively with different teams in university and industry representatives toenhance student and graduate employability.- Contribute to the development execution of a content plan for Facebook and Linkedinpages; Design and develop content into various channels including social media,student portal, web, email, print, etc. as per the content plan.- Create marketing campaigns for National Careers Week 2020 which helped UTASCareers Facebook page reached its peak in engagement.- Utilise Adobe Creative Suite to create digital and print assets that align with universityguidelines.- Assist in the planning, promotion and facilitation of industry and student engagementevents including workshops, information sessions, career fairs, Orientation days, etc.- Conduct daily system administration of student and industry engagement platformsincluding approving organisation registrations, jobs and events, ensuring contactdetails are up-to-date, posting opportunities to students, etc.- Collect, analyse data and deliver required reporting.- Participate in the ongoing review of services to enhance student experience, achieveLEAN goals and ensure best practices.

- Execute in-depth research on diverse ranges of industries and clients' companies- Construct professional forecasted financial statements for clients - Implement comprehensive business plans which assist clients in achieving the Australian Government's approval of establishing new businesses in Australia

- Daily media monitoring- Daily Glenorchy City Council website updates- Compile the Glenorchy Gazette articles for Council- CBD Revitalisation Project works - stakeholder engagement, monitoring website, social media, compile communication messages to the public, businesses, media, etc.- Contact relevant staff from their sections and key projects to assist the Communications and Marketing Advisor continue service to the broader organisation- Conduct research to feed into Communication project- Conduct research and/or carry out benchmarking to assist with the Communication project

- Assist in the development of a comprehensive Communications action plan for a large, complex infrastructure project; collaborating with the Project Manager, Communications and Marketing Advisor, Community Planning and Inclusion officers and Manager City Strategy & Economic Development- Undertake an audit of internal and external communications of Council- Lead the development of a project-based style guide and suite of communications instruments- Assist in the development of an organisation-wide style guide including templates, processes for development and communications audit of existing forms etc. that Council uses.

- Analysed insights from social media and improve marketing plans from the data gathered - Developed daily social media content, managed Facebook Page, Instagram, Youtube and designed more than 30 online and offline marketing materials;- Utilised photography and videography skills to produce marketing materials- Undertook an audit of the old website and built and designed new website using Wix. - Assisted in tour organising, online and offline promotion and event marketing.

- Collaborated with Metro Tasmania to analyse the data of bus usage and develop a feasible plan to facilitate the use of bus in Tasmania;- Produced video content, wrote script, prepared storyboard, edited six videos on “How to ride a bus” and received high praise from Metro Tasmania;- Recruited 17 international actors and videographers, established relationship with a wide range of international student associations to help promote the videos; - Promoted the video and environmental protection activities in the university through social media, Metro Tasmania’s website and word-of-mouth;- Undertook Waste Bin Audit in Sandy Bay Campus for the purpose of waste contract renewal.

- Assisted customers in their shopping by providing recommendations, answering questions and help locating the merchandise- Maintained sales record to meet KPIs and performing exceptional customer service

- Managed operational activities, wrote meeting minutes and supervised workflows- Organised several events for students such as Outings, Club Days, Welcome Back Week- Managed cash flows, supervised cash in hand and bank accounts

- Recruited volunteers for university's events- Prepared materials for interviews and training sessions- Managed volunteers' databases and recorded their working hour for post-eventevaluation- Organised events for students such as Moon Festival, Orientation Days, Charity Projects

- Organized workshops and seminars about English studying skills and scholarship winning experience to attract more students- Delivered speech in several seminars for students and parents at over50 secondary and high schools in Hanoi- Managed and updated Facebook daily, preparing material and pictures to post Utilised SEO to boost up the traffic for Website

- Provided consultation on English courses, implemented following-up activities, daily administration to students and parents via telephone and in person - Won the title "Intern achieving the highest sales" for 3 consecutive months