Vy Phung Email & Phone Number

Da Nang City, Vietnam

Send emails and made phone calls to introduce the business's profile, products, and services to 30 domestic and international customers, successfully convincing partners to adopt the products.Collaborated with other departments to develop and enhance services and products to meet customer needs. Designed and wrote content on the business's fanpage.Planned, organized, and set up events, workshops and talk shows at Greenwich, FPT Global, Swinburne University. Prepared weekly reports for superiors with detailing results, progress and customer issues.

Provided exceptional customer service to over 50 customers per day, demonstrating a keen ability to understand and address each individual's unique needs. Expertly utilized the POS payment system to efficiently process a high volume of cash transactions, bank transfers, and credit/debit card payments. Developed a strong relationship with customers by actively listening, anticipating their preferences (e.g. colors, sizes), and offering personalized recommendations.

Bachelor'S Degree, International Business

Mathematics