Having overall 16 years of working experience. For the last 10 years, I have been engaged in the development and implementation of successful digital strategies within a global mobile operator group across the Ukrainian market.Applying a creative and innovative approach, my team and I implemented in 2013 Ukrainian multi-screen (WEB, Mobile, iOS app, Android app, Windows Phone app) music service for a fair price and high margin - https://musiclub.com.ua.In 2015, I actively participated in the launch of 3G in Ukraine. In 2016, we launched for our customer a new multi-screen self-care system My Kyivstar 2.0 - https://my.kyivstar.ua.In 2018, my team and I launched a new native mobile application My Kyivstar 3.0In 2021, I, as a team leader, created a new corporate site Kyivstar, with a personal cabinet.Since 2021, I'm leading BA department with over 20 analytics for 14 scrum teams.I’m passionate about creating digital products that make people happy while also making a profit.
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Head Of Business AnalysisKyivstar.Tech Jan 2023 - PresentKyiv, Ukraine -
Head Of Business AnalysisКиївстар Nov 2021 - Jan 2023Kyiv City, UkraineWe with BA team are responsible for the launch, develop and support and of successful digital products for Kyivstar customers. -
Product Team LeadКиївстар Feb 2020 - Nov 2021Kyiv City, UkraineProduct team lead of customer personal cabinet My Kyivstar and official web site kyivstar.uaI managed 3 scrum teams -1 team, as a PO, and 2 teams as a product team leadDuring 2 years we launched 3 products which aim to improve customer experience and boost revenue from digital channels:- Omni product catalog for telco products- New web personal cabinet My Kyivstar- New corporate website kyivstar.ua
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Product Manager Of Selfcare SystemКиївстар Nov 2015 - Feb 2020• Experience in managing IT projects, a team of specialists• Budget management for product development, IT departments, improving the efficiency of CAPEX / OPEX• Business Continuity• The experience of migration and mergers• Analytics and statistics• Processes support sector – development and implementation of processes• Development of information exchange system inside department
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Product Manager Of Development And Automation Of Customer ServiceКиївстар Dec 2014 - Nov 2015Kyiv● Participate in 3G Implementation in Ukraine (forecasting and budgeting of Call Center workload, designed service processes, implement CRD product and activities designed to service subscribers of 3G services)● Manage and launch products designed to automation and development telemarketing and customer service ● Maintain and analysis weekly and monthly reports of department● Define reasons of statistics changes● Create presentation of the department achievements
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Multimedia Products ManagerKyivstar Gsm Oct 2012 - Dec 2014● Development, launch and support Music club (http://musiclub.com.ua)➢ Designing front-end of product: web, mobile, iOS , Android, WP apps, IVR, USSD, SMS➢ Search content partners (Majors, music labels)➢ Designing and implement own settlement model with Majors and music labels➢ 1-2-1 sales➢ Budgeting● Development and support D-Jingle (http://465.ua)➢ 1-2-1 sales➢ Implement additional functionality➢ Manage service showcases● Development and support Smart KS (http://smart.kyivstar.ua)➢ 1-2-1 sales➢ Implement additional functionality➢ Front-end optimization➢ Content management➢ Budgeting
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Technical Specialist Second Line Support In CcKyivstar Gsm Oct 2008 - Oct 2012● Solving trouble tickets of subscribers● Network monitoring● Operative informing CC and other company department about network incidents● Support 1st line operators of Call Center
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Call Center OperatorКиївстар Sep 2006 - Oct 2008
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Web DesignerSitronics It Sep 2008 - Nov 2009KievParticipate in a large project for development of e-learning education as a web designer and animator (off-hour work)
Volodymyr Vysotskyi Skills
Volodymyr Vysotskyi Education Details
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Project Management -
Krivoy Rog College Of National Aviation UniverityMechanical Engineer Of Plane’S Equipment And Aircraft Engines
Frequently Asked Questions about Volodymyr Vysotskyi
What company does Volodymyr Vysotskyi work for?
Volodymyr Vysotskyi works for Kyivstar.tech
What is Volodymyr Vysotskyi's role at the current company?
Volodymyr Vysotskyi's current role is Head of BA at Kyivstar.Tech.
What schools did Volodymyr Vysotskyi attend?
Volodymyr Vysotskyi attended National Aviation University, Krivoy Rog College Of National Aviation Univerity.
What skills is Volodymyr Vysotskyi known for?
Volodymyr Vysotskyi has skills like Product Marketing, Web Content Management, People Management, Content Management, Agile Project Management, Менеджмент, Digital Photography, Sales, Photoshop, Customer Oriented, Web Design, Jira.
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Volodymyr Vysotskyi
Ukraine -
Volodymyr Vysotskyi
Certified Professional In Accessible Built Environments At Orfo Universal Design Studio, Barrier-Free Development Projects Coordinator At League Of The StrongUkraine -
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