Alleviate workloads on regular basic by taking responsibilities from managers as well as assisting with staff project Assist payroll and human resources department.Created and coordinated staff work scheduleOversee daily sales operations, including making final decisions on purchase offers.Provided highest level of customer service with positive and professional attitudeAssisted and contributed with coordination of meetings and events.Supervised and evaluated team members’ performance. Provided coaching and training.Designed, developed and executed menus, quality control, and seasonal specials.Handled customer complaints and queries.Assisted and contributed with coordination of meetings and events.

Managing different room set up for the various eventsLooking after corporate clients, weddings, VIPs, Christmas parties etc…Training new staffSupervising a team of 15 waiters Weekly and monthly ordering of beverage and consumable Weekly and monthly stock takesStaff briefing and event reportingImplementation of new proceduresHandling guests complaintsTrained the staff by following the workplace procedures and policies.

Looking after set up and tear down of function roomsProviding food and beverage service for functions between 20 and 1500 guests

Assigned to function rooms, or special eventsProviding food and beverage service to guestsHandling VIP sectionsPerformed shifts in the restaurant

Leading the team set up and tear down function rooms.Assign tasks to staff for service.Conduct briefings.Ensuring food and beverage service excellence.Events reporting at the end of a shift.