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Viliana Zheleva Email & Phone Number

NOC Specialist at Delasport
Location: Sofia, Sofia City, Bulgaria 3 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
NOC Specialist
Location
Sofia, Sofia City, Bulgaria
Company size

Who is Viliana Zheleva? Overview

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Quick answer

Viliana Zheleva is listed as NOC Specialist at Delasport, a with 83 employees, based in Sofia, Sofia City, Bulgaria. AeroLeads shows a matched LinkedIn profile for Viliana Zheleva.

Viliana Zheleva previously worked as Technical Support Specialist at Liveperson and Customer Service Representative at Liveperson. Viliana Zheleva holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Burgas Free University.

Company email context

Email format at Delasport

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Delasport

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Profile bio

About Viliana Zheleva

Dedicated and results-oriented Customer/Technical Support Specialist with experience in providing exceptional customer service and resolving inquiries through chat and email. Proven ability to handle challenging situations with a positive attitude, strong communication skills, and a commitment to delivering outstanding customer experiences.

Current workplace

Viliana Zheleva's current company

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Delasport
Delasport
NOC Specialist
gibraltar
Website
Employees
83
AeroLeads page
3 roles

Viliana Zheleva work experience

A career timeline built from the work history available for this profile.

Noc Specialist

Current

Sofia, Sofia City, Bulgaria

Jun 2024 - Present

Technical Support Specialist

- Diagnose and resolve technical issues related to our software product, hardware, and network connectivity for customers.- Provide in-depth technical product support, which includes guiding customers through configuration, setup, and troubleshooting processes.- Utilize advanced troubleshooting tools to address complex technical challenges.- Troubleshooting Facebook, WhatsApp, Twilio, and Twitter integrations. Verification of JWT and FB token expirations.- Training and shadowing of new employees. Assisting them in familiarizing themselves with the platform.- Communicate technical information clearly and understandably, adapting the communication style to the customer's technical proficiency and escalating complex technical issues to higher-level support teams when necessary.- Back-end data management, Audit Trail analysis.- Daily usage of HTML, CSS, JSON, and DevTools.

Aug 2022 - Jun 2024

Customer Service Representative

Bulgaria

Nov 2021 - Aug 2022
Team & coworkers

Colleagues at Delasport

Other employees you can reach at delasport.com. View company contacts for 83 employees →

1 education record

Viliana Zheleva education

FAQ

Frequently asked questions about Viliana Zheleva

Quick answers generated from the profile data available on this page.

What company does Viliana Zheleva work for?

Viliana Zheleva works for Delasport.

What is Viliana Zheleva's role at Delasport?

Viliana Zheleva is listed as NOC Specialist at Delasport.

Where is Viliana Zheleva based?

Viliana Zheleva is based in Sofia, Sofia City, Bulgaria while working with Delasport.

What companies has Viliana Zheleva worked for?

Viliana Zheleva has worked for Delasport and Liveperson.

Who are Viliana Zheleva's colleagues at Delasport?

Viliana Zheleva's colleagues at Delasport include Vsevolod Krasnikov, Kristiyan Venelinov, Vladimir Mulevski, Krum Dimitrov, and Dimitar Hristov.

How can I contact Viliana Zheleva?

You can use AeroLeads to view verified contact signals for Viliana Zheleva at Delasport, including work email, phone, and LinkedIn data when available.

What schools did Viliana Zheleva attend?

Viliana Zheleva holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Burgas Free University.

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