Véronique Wendolovske Email & Phone Number

Troy, New York, United States

Transcribing, translating and annotating on the French Canadian team under strict privacy & security guidelines, to improve natural-language understanding of ADS. Raising the bar by insisting on the highest standards for my team, while building customer trust and improving process outputs.

Montreal, Canada

Managed multiple calendars, coordinated travel, created agendas and PowerPoint presentations, while hosting and organizing large-scale events, providing weekly and monthly business recaps & analysis, onboarding partners.Simultaneously managed the Montreal Regional Office.

Province House, Charlottetown, Pei

I performed daily administrative duties to ensure seamless on-site operations in a high visitation environment. This included arranging all reservations for commercial and school groups, creating daily schedules for 12+ staff, monitoring visitation and producing weekly and monthly reports, reviewing all financial paperwork, training new staff, and dealing first hand with all complaints.

Charlottetown, Pei

I provided daily administrative and clerical duties for the Superintendent to the PEI Field Unit. These included; managing sensitive files, coordinating email and telephone correspondences, ordering office supplies, maintaining an electronic and paper filing system, scheduling and meeting demands from internal and external clients, recording and distributing the minutes from weekly and monthly managers scrum meetings, and maintaining a daily and monthly calendar system.

Developing and promoting visitor experience opportunities within the PEINP for the upcoming 2014 summer season.Working closely with designers, stakeholders, and product development teams to promote Parks Canada places on PEI as desirable travel destinations.

Supervising 12+ staff members at Green Gables Heritage Place. Overseeing the training of new staff, scheduling and ensuring the seamless flow of daily operations on site.Working closely with other tourism operators to create meaningful relationships, and promote Green Gables as an essential stop on tours of PEI.

Developing and updating all interpretative programs at Green Gables Heritage Place.Working with staff members to deliver a variety of interpretive programs on site, and improving the quality of visitor experiences through guided walks and storytelling.Also delivering guided tours in both official languages.