William Coates, Mba Email & Phone Number

Transformed BI function: Unified analytics, ML models, streamlined reporting, and robust cloud infrastructure.• Implemented a unified BI reporting platform covering key functional areas: operations, finance, sales, and marketing, catering to the needs of management and leadership.• Successfully developed an industry-standard Marketing Index for mortgage lenders.• Integrated new data sources seamlessly after the initial implementation, utilizing Fivetran and Snowflake to ensure data synchronization into the new environment.• Established a robust and modern cloud data infrastructure designed for longevity, minimizing the need for extensive IT infrastructure support.

Richmond, Virginia Area

Oversaw enterprise-level application maintenance, upgrades, configuration, and problem-solving as a leader in reporting, data analytics, and operational applications for the VCU Health System. Led development of reporting and analytics solutions for hundreds of users, ensured comprehensive documentation, and led requirements gathering. Drove design and testing of ETL, supported a 30-member team, and coordinated multiple integration projects. Key Achievement:Championed recovery of three production servers from a server hardware failure, delivering results in record time as a direct result of team contributions.

Norfolk, Virginia Area

• Oversaw comprehensive documentation, reporting, administration, and planning for an enterprise Infor10 Planning, Budgeting, and Financial Systems implementation. • Drove outstanding customer support, continually improved processes, and developed training guides and standard best practices. Supported cross-functional associates in financial reporting and data entry, delivered technical analysis and support for budgeting processes, and partnered with stakeholders and business users to create requirements and technical designs. Key Achievement:Slashed time and inaccuracies by 25% through systematic process improvements to annual Fiscal Year Budget preparation.

Virginia Beach, Va

Supported all aspects of reporting, analysis, and operational application development for the City’s Revenue Assessment and Collections enterprise system. Drove operational reporting and analytics for over 200 business users, managed UAT testing processes across multiple departments, and launched software changes throughout SDLC and testing lifecycles. Coordinated integration of third-party software and solutions, including technical design and implementation. Key Achievement:Successfully reduced UAT time through comprehensive development of use and test cases for over 27 employees.

Newport News, Va

• Spearheaded the development of BI roadmaps, implementing standardized processes, architectural guidelines, and systematic process improvements.• Architected seamless data migration from Oracle to Netezza Data Warehousing, focusing on optimizing performance and efficiency.• Devised a process that resulted in a 10% reduction in write-offs, resulting in $10M in cost savings.

Newport News, Va

• Managed a 10-member team in implementing SAP BW/4HANA, reducing overall project turnaround time by 10%, consistently delivering results on time and under budget.

Newport News, Va

• Demonstrated adept fiscal management skills by efficiently overseeing a capital budget exceeding $1.5M.• Spearheaded the design and implementation of a pivotal financial reporting application, resulting in annual savings of over $5M for the company.

Bba, Marketing

Activities and Societies: Member of Omega Psi Phi Fraternity, Inc. where I served as the Secretary for our chapter on Campus. I also was.

Master Of Business Administration - Mba, Business Administration And Management, General, 4.0 Gpa

I am thrilled to share that I successfully graduated with a stellar 4.0 GPA while simultaneously pursuing my MBA in Business.