David Kirk Email & Phone Number

United States

Greater New York City Area

United States

At Cognizant, I focus on a number of areas within the Healthcare domain:• Product Development: Health Plan Member Platform – Leading the development of user stories, functional requirements and design for new health plan portal including content management, digital asset management, Ux design and member test planning.Industry Focused Salesforce Accelerator – Leading the business case development and product requirements across multiple stakeholders, business units and third party partners to bring to market health plan customer service of the future.Asset Based Consulting – Leading the development and delivery of the digital transformation Consumer/Constituent Experience assets and platforms for the Payer markets • Client Delivery: Leading Regional Health Plan - Operations domain leader driving the integration and translation of business transformation services across IT (application development, information security, infrastructure, data, and analytics) to the business stakeholders in claims, customer experience, enrollment, call center, and provider operations.Leading Regional Health Plan – Led the Constituent Communications Digital Transformation program creating omni-channel experiences, preference management and content management as part of a $60M enterprise wide digitization program.Large Integrated Delivery System – Program lead for design, development and deployment of multiple work-streams optimizing risk adjustment operating model across multiple business units.

Hartford, Connecticut Area

• Program leadership, budget development and delivery of a broad spectrum of health care projects:o Defined, contracted and implemented provider networks for a start-up integrated HMO including the managed care and provider contracting for professional and facility risk, clinical and operational integration, Centers of Excellence development, performance initiatives and service area expansion strategies.o Led the design, test and implementation phases of a proactive customer service product using agile and human centered design methodologies improving member trust and satisfaction by more than 50%.a 2012 IDEA Innovation Award winner.o Determined and negotiated the capital budget for and led the integration of a new shared service model across multiple finance organizations resulting in streamlined and improved business engagement, payables processing, reconciliations and collections.o Led multiple revenue cycle initiatives aligning eCommerce and finance platforms across multiple business units to support new market and regulatory requirements.o Led the development of a National Sales Campaign Process for largest Medicare Insurance provider from ideation through implementation across people, process and technologies providing senior management with a holistic view of the campaign portfolio.• Staff management and professional development of direct reports, project staff and college hires.

Helping clients navigate the ensuing changes to the healthcare system.

Developed and manages a $1.5M book of business across the insurance and healthcare payer verticals;Strategic account management of firm's priority accounts ensuring clients issues are matched with firm specialists;Assists organizations with transformational projects with project management, process modeling, controls optimization and definition of strategic objectives;Delivers finance function and master data subject matter expertise supporting system implementations, including analysis of processes (manual and automated) re-design and data flow; Advises clients around finance transformations including consolidation / reporting systems, budget / planning systems & processes, business intelligence and enterprise performance managementProvide formal and informal coaching to project and practice staff driving PwC's unique people experience.

Established the Data Management practice presence in the Hartford market participating in all levels of business development and operational activities;Lead 4 month data acquisition project for multi-national company spanning SAP, JD Edwards and legacy systems;On going development and application of Computer Assisted Auditing Tests providing increased comfort and coverage over external client audit risk areas;Lead 2 month Sarbanes Oxley documentation and testing project supporting clients management testing of General Computer Controls

Provided ACL technical mentoring and training to team members; Translated business needs into actionable technical specifications for use by IT department;Gathered claims reporting requirements and designed applications to provide descriptive statistics and liability recalculations on claim data pertaining to the New York Healthcare Reform Act;Performed ad hoc data and trend analysis of claims data on a state by state basis to mitigate potential State Department of Insurance liabilities;Audited and tested multiple data types utilizing ACL across internal systems and platforms;Managed workflow, documentation, analysis and reporting of data for multiple compliance projects with competing deadlines spanning multiple Aetna's systems and processes.

Facilitated strategic planning sessions with senior management to define departmental goals and responsibilities;Developed strategy to centralize operations reducing overhead expenditures by approximately 40%;Analyzed business needs for staffing levels including the tasks of hiring, initiating corrective action plans and taking disciplinary action;Identified, assessed and implemented new technologies that added value to the firm.

Management and Strategic PlanningManaged accounting and operation teams ensuring individuals met company targets;Clearly defined the licensing team's functional responsibilities for compliance to the Prescription Drug Marketing Act;Designed, documented and implemented procedures to ensure ongoing compliance with state pharmacy board's licensing requirements;Assessed secondary pharmaceutical wholesaler's distribution capabilities to deliver maximum value to First Rx customers.FinanceAnalyzed, structured and secured debt financing of $500,000 for working capital needs;Optimized cash flow for multi state operations utilizing relevant analysis and financial models;Created customized Excel and Access solutions to update company's financial statements.Sales and MarketingDirected sales growth from $10M to $23M annually through the development of various initiatives that utilized multiple distribution channels;Assessed customers' requirements to create and implement customized distribution plans;Developed and maintained relationships with key accounts.

Led project team in transition of business systems and data bases during merger with First Rx, LLC;Worked with wholesale customers to develop end-to-end purchasing and distribution plans maximizing operating profit;Developed and managed implementation of internal auditing and accounting processes and procedures.

Master Of Business Administration (Mba), Finance, General

Bachelor Of Arts Degree, History

Ba, History

Master Of Business Administration, Finance; 2006

Education record