W. Eric Mortimer
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W. Eric Mortimer Email & Phone Number

Customer Care and Operations Manager at American Airlines
Location: Greater Pittsburgh Region, United States, United States 7 work roles 2 schools
1 work email found @aa.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email w****@aa.com
LinkedIn Profile matched
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Current company
American Airlines
Role
Customer Care and Operations Manager
Location
Greater Pittsburgh Region, United States, United States
Company size
56677 employees

Who is W. Eric Mortimer? Overview

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Quick answer

W. Eric Mortimer is listed as Customer Care and Operations Manager at American Airlines, a company with 56677 employees, based in Greater Pittsburgh Region, United States, United States. AeroLeads shows a work email signal at aa.com and a matched LinkedIn profile for W. Eric Mortimer.

W. Eric Mortimer previously worked as Customer Care / Operations Manager at American Airlines and Manager - Systems / Service Recovery at Us Airways / American Airlines. W. Eric Mortimer holds Academic from Hopewell Sr High School.

Company email context

Email format at American Airlines

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{first_initial}{last}@aa.com
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Profile bio

About W. Eric Mortimer

W. Eric Mortimer is a Customer Care and Operations Manager at American Airlines. He possess expertise in aviation, code of ethics, commercial aviation, flights, flight safety and 23 more skills.

Listed skills include Aviation, Code Of Ethics, Commercial Aviation, Flights, and 24 others.

Current workplace

W. Eric Mortimer's current company

Company context helps verify the profile and gives searchers a useful next step.

American Airlines
American Airlines
Customer Care and Operations Manager
Pittsburgh, PA, US
Website
aa.com
Employees
56677
AeroLeads page
Company profile
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7 roles

W. Eric Mortimer work experience

A career timeline built from the work history available for this profile.

Customer Care / Operations Manager

Current
American Airlines

Elevate the everyday travel experience of our valued customers and employees. In addition focusing on the day to day operating performance for the PIT station. Ensure flights depart safely and on time, by following and enforcing company policy. Lead and direct teams, both Customer Service and Ramp Service Employees. Lead and direct team to ensure we meet.

Jul 2015 - Present

Manager - Systems / Service Recovery

Us Airways / American Airlines

Ops Control Center - Pittsburgh PA

Service Recovery, Excellent Customer Service, Monitor Assist with disruptions, Work Directly with Several Internal and External Customers, including Maintenance Department, Dispatchers. Crew Scheduling, Aircraft Routers. Work to minimize or eliminate service disruptions when they occur. Information Manager, Vital point of contact during irregular.

Nov 2000 - Jun 2014

Manager

American Airlines

Reno Nevada

Manager - Daily Station Ontime Performance, ensure company goals and objectives are met, if not develop plan and work with employee group to meet goals. Payroll, Part of the hiring process. Employee Development. Station Audits. Fuel Audits, Air Craft Winterization.

Aug 1998 - Oct 2000

General Manager

Reno Air

Los Angeles - Tucson - Reno

Hub Manager - Reno Air Airlines... Responsible for all aspects of the airline impacting the Hub City, Customer Service, Safety Committee, Aviation Security, ADA Compliance, Community Relations, Airport Council, Daily Operations, Employee Hiring and Development, Payroll, Budgeting, Employee Retention. Opening manager for several new cities. Traveled.

Aug 1992 - Aug 1998

Css

Midway Airlines

PIT - MDW

Chicago, Midway

Nov 1988 - Nov 1991

Sergeant

Us Army

Bamberg Area, Germany And Fort Riley Kansas

NBC - Nuclear Biological Specialist - Trained in how to identify different chemical, nerve or blister agents that could be utilized on battle field. Teach how to decontaminate ones self and equipment.Heavy Equipment / Truck Operator - Operated everything from a sedan up to the Army's largest truck 915, Hauled Fuel for training missions to Hauling Patriot.

Apr 1984 - Nov 1988
Team & coworkers

Colleagues at American Airlines

Other employees you can reach at aa.com. View company contacts for 56677 employees →

JG Joanna Gossett Joanna Gossett Colleague at American AirlinesQuitman, Texas, United States, United States View → RF Rouanet Frederic Rouanet Frederic Colleague at American AirlinesKeller, Texas, United States, United States View → AS Anas Sheikh Anas Sheikh Colleague at American AirlinesDelhi, India, India View → KM Kimberly Martinez Kimberly Martinez Colleague at American AirlinesNorwalk, Connecticut, United States, United States View → JL Judith Lockhart Judith Lockhart Colleague at American AirlinesGreater Pittsburgh Region, United States View → JC John Cox John Cox Colleague at American AirlinesBeaver Falls, Pennsylvania, United States, United States View → JB Jake Bakewell Jake Bakewell Colleague at American AirlinesSand Springs, Oklahoma, United States, United States View → KM Kelly Merrifield Kelly Merrifield Colleague at American AirlinesTraverse City, Michigan, United States, United States View → GM Glae Mcdonald Glae Mcdonald Colleague at American AirlinesCharlotte, North Carolina, United States, United States View → BB Brian Bissey Brian Bissey Colleague at American AirlinesFort Lauderdale, Florida, United States, United States View →
2 education records

W. Eric Mortimer education

Academic

Hopewell Sr High School

Activities and Societies: Junior Achievement, National Honor Society Inductee, Lt. Commander AFJR ROTC, Yearbook Staff, Sgt at Arms-French.

Business Administration And Management, General

Central Texas University

Business

FAQ

Frequently asked questions about W. Eric Mortimer

Quick answers generated from the profile data available on this page.

What company does W. Eric Mortimer work for?

W. Eric Mortimer works for American Airlines.

What is W. Eric Mortimer's role at American Airlines?

W. Eric Mortimer is listed as Customer Care and Operations Manager at American Airlines.

What is W. Eric Mortimer's email address?

AeroLeads has found 1 work email signal at @aa.com for W. Eric Mortimer at American Airlines.

Where is W. Eric Mortimer based?

W. Eric Mortimer is based in Greater Pittsburgh Region, United States, United States while working with American Airlines.

What companies has W. Eric Mortimer worked for?

W. Eric Mortimer has worked for American Airlines, Us Airways / American Airlines, Reno Air, Midway Airlines, and Us Army.

Who are W. Eric Mortimer's colleagues at American Airlines?

W. Eric Mortimer's colleagues at American Airlines include Joanna Gossett, Rouanet Frederic, Anas Sheikh, Kimberly Martinez, and Judith Lockhart.

How can I contact W. Eric Mortimer?

You can use AeroLeads to view verified contact signals for W. Eric Mortimer at American Airlines, including work email, phone, and LinkedIn data when available.

What schools did W. Eric Mortimer attend?

W. Eric Mortimer holds Academic from Hopewell Sr High School.

What skills is W. Eric Mortimer known for?

W. Eric Mortimer is listed with skills including Aviation, Code Of Ethics, Commercial Aviation, Flights, Flight Safety, Ada Compliance, Airport Management, and Veterans.

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