Oversees the relationship between IT and programmatic operations by designing, implementing, and integrating technology solutions supporting information systems used in all human services lines of business. Department of Human Services is a large complex organization with over 140 social services, mental and public health, and public assistance programs delivered through five diverse operating divisions. The Information Service Bureau is responsible for more than 70 federal, state, and local information systems supporting the varied program areas.

Director of a Business to Technology Strategy team responsible for business solutions in Capital Markets and Single Family business domains. Servant leader of 11 scrum teams and a Product Owner Chapter lead focusing on lean agile software development and team activities. Business case development, scope and requirements documentation, UAT planning and execution, business support and technology implementation. Agile and lean management champion with a passion for continuous improvement and learning.

Public Services Practice Senior consultant focused on business process optimization and efficiency and effectiveness studies.

Office of Legislative OversightConducted management operations reviews, performance reviews, and special personnel investigations. Assessed the effectiveness of programs and examined the efficiency of agencies in carrying out the legislative intent.