Insurance And Training Manager
CurrentIn my current role as Claims Analyst and Training Manager I'm tasked to resubmit claims which have been denied by Dental Insurance agencies, claims submission and payment has been a consistent pain point and one that I tackle with an amazing team. In that position I've investigated, resubmitted and written off $4500 in improperly filed claims. As well I was able to pinpoint a problem in our EFT payments from one of our partner companies. Leading to the retrieval, tracking and void/reissue of an additional $200,000 in bulk payments.I've gone on to collect claims submission information and requirements from all of our partner agencies, and combined that with existing documentation to form a consistent database which team-members from all levels can reference.