Credit Cards And Loan Ambassador
Current- Validated customer information against KYC and CIP records, ensuring accuracy and completeness.- Conducted thorough SingPass verifications to determine creditworthiness and income eligibility.- Managed daily operations, including timely review and verification of legal documents and collaboration with loan processors.- Monitored application status, conducted background checks, and evaluated credit scores.- Utilized credit bureaus and scoring systems to perform pre-approval checks and determine credit limits.- Developed and expanded customer base through branch services and roadshows, achieving monthly sales targets while ensuring compliance with MAS and represented bank regulations (OCBC, Maybank, HSBC).- Examine spending patterns and credit card usage to accurately identify product needs and preferences. Develop and implement targeted product comparison strategies, delivering real-time insights to address client demands and drive sales growth.- Establish trust with clients swiftly to expand the customer base and secure card deals, while maintaining a positive representation of the bank.- Provide ongoing support and information to ensure high levels of client satisfaction and retention.- Work with branch personal financial consultants to gather referrals for credit cards and loans by offering support, encouragement, and expertise.
