Wa Mong Email & Phone Number

Dhaka, Bangladesh

Installation, Maintenance, Trouble Shooting of all kind of Hardware, Software.New System Setup default on delivery.Asset ownership management and Vendor Relationship.Assets maintenance & Dipsos.Asset Insurance and inventory Management.User system demand manage.Responsible for basic computer customer support administration and support all IT requirements.Oversee new computer/Laptop and peripheral purchase; maintain all hardware and software assets record, system documentation.Generate regular report to management as per requirement/cycle based on customer support.Work as a system supporting team of other dept. to complete task in timeSupervise a team (IT Lab & Asset Management).

Lalmatia, Dhaka

• Maintaining the 80 PCs (Windows XP and Windows 7) connected with internet.• Configuring, maintaining and troubleshooting the network infrastructure. • Monitor the daily network performances, identifying any bottleneck that decreasing the overall network performance. • Supervise a technical team to provide service and support to the corporate and individual clients.• Maintaining and troubleshooting of various branded network accessories for in-house support.• Resource sharing from all Computers and Printers for the customer and internal users.• Assembling, maintenance, troubleshooting and repairing of Dell Server (Power Edge 2900, Power Edge 2800,T300,R710), hp Compaq & Fujitsu notebook, lifebook, laptops and desktops.• Providing solution of various types of hardware, software and network related problem to the clients over telephone.