- Oversee the activities of Aggregator Managers and Supervisors. - Constantly on-boarding Aggregators in their identified business segments. - Ensuring that terminals deployed to aggregators and their agents acquired by the team are active at all times, meeting the required periodical up-time target. - Ensuring that Aggregators commit to drive the agents under them to fully maximize their terminal usage so as to constantly grow Gross Transaction Value (GTV) month-on-month (M-o-M) and curb GTV decline. - Constant, incessant and dogged Customer Relationship Management, ensuring visit and revisit of merchants/aggregators so as to ascertain and ensure optimal terminal usage and curb terminal inactivity. - Developing and executing marketing strategies and initiatives towards ensuring the achievement of business objectives across the Directorate/Region/State especially in the area of GTV growth and income. - Carry out research and analysis of market trends and surveys on products generally, e.g. the Traditional POS with a view to recommending development of these products. - Identifying training requirements of team members, knowledge gaps with respect to products and usability and developing programs to address these gaps and ensure adequate knowledge of Kolomoni’s products generally. - Training and retraining Aggregator Managers and Supervisors across the Directorate/Region in developing skills pertinent to the actualization of business objectives. - Coaching and training team members to understand the objectives and goals of the Business, target awareness and requirements and constant review of their training needs. - Constantly tracking and reviewing performance of AMs and ASs plus other team members of Key SBUs and carrying out their appraisal utilizing Kolomoni's appraisal systems and mechanism. - Ensuring management and coaching of on-boarded merchants/aggregators towards delivering top-notch experience to the Point-of-Sale terminal end-users.

- Provide day to day administrative support to the office. - Ensure proper functioning and maintenance of all office equipment like photocopiers, printers, computers, fridges, vehicles, generator etc. - Responsible for managing and maintaining an up to date filing system including the following; - Staff/personnel files, Employment & Service contracts and leave database, Stock/inventory files, Staff meeting minutes. - Prepare and attend staff general and coordination meetings and compile the minutes as discussed and agreed upon. - Assist in organizing and facilitating meetings, conferences, and other special events. - Facilitate timely payments for electricity, water, DSTV and any other related bills for the facilities. - Maintain the office inventory level, as well as coordinate and monitor the supply of goods and services. - Seek necessary approval, initiate and monitor all cash expenditures in regards to all travelling arrangements, and procurement of items. - Monitor and report on cash flow; petty cash administration; and timely invoicing and payment to vendors. - Support the team, delegate tasks and work collaboratively to contribute to achieving the goals of the organization. - Work with various security operatives in maintaining the office security. - Monitor the activities of cleaners, drivers and other domestic staff to ensure they carry out their task effectively. - Escalate issues, propose solutions and provide updates on projects - Manage and coordinate all travel arrangements, hotel reservation, and so on for staff as directed by the supervisor. - Advocate and promote a healthy, creative and safe work environment. - Serves as a primary point of administrative contact and liaison with other offices, individuals, and institutions on operational and programmatic matters concerning the Office. - Provide weekly and monthly updates on financial, administrative and HR activities.