Greg Wacker Email & Phone Number

Marietta, GA, US

Boston, MA, US

Hanover, MD, US

Global Info Security

San Francisco, California, US

• Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
• Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies. Change Management Coordination.
• Communicated and explained business requirements to team members to understand and implement functional demands.
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Developed diagrams to describe and lay out logical operational steps.
• Managed BCP and technology compliance for Enterprise Marketing Tech.

Morristown, NJ, US

• Developed complex solutions to all business problems along with customer engagements by detailed analysis, negotiation and coordination with main decision makers.
• Consulted with clients to align future database security changes with customer priorities.
• Prepared system diagrams and flow charts to support problem analysis within Oracle Database Vault project.

Atlanta, GA, US

• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Identified process inefficiencies through gap analysis and outlined sensible solutions.
• GRC implementation Support including Risk/Compliance, data validation, filed mapping and process documentation.

Charlotte, NC, US

TIAA(formerly-Cref) Risk and Compliance for eGRC platform being implemented enterprise-wide. Data validation, field mapping, Process documentation for 3rd Party data feeds.

Stamford, CT, US

• Developed and improved integrated MicroStrategy reporting and analysis capabilities.
• Provided evaluative judgment based on analysis of information in complicated and unique situations and contributed to formulation of standards and strategies for functional areas.
• Built relationships and influenced and motivated employees to drive operational improvements through SQL reporting of campaign and promotional customer data.

Plano, Texas, US

• Identified process inefficiencies through gap analysis and outlined sensible solutions.
• Executed analysis of risks and identified risk mitigation strategies as part of Anti-Money Laundering.
• Monitored SAS/SQL Teradata DB Reporting, including Prohibitive Special Risk Customer documentation.