Wadaa I. Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

- Airlines Representation: Represent various airlines including Turkish Airlines, Eva Air, Egypt Air, KLM, LOT, SATA Airline, Biman Bangladesh Airline, Air France, Cathay Pacific, China southern Airlines, Azores Airlines, Air Portugal, Qatar Airways and Royal Jordanian Airline, Lufthansa, KLM and British Airways.- Airport Operations: Efficiently operate within Vancouver Airport during operational hours to facilitate passenger assistance.- Passenger Assistance: Provide high-level concierge services to distressed passengers, including organizing hotel accommodations and transportation arrangements.- Administrative Tasks: Handle paperwork and finalize reports related to passenger assistance and operational tasks.- Customer Follow-up: Diligently follow up with passengers to ensure their needs are met, including issuing vouchers and other necessary documentation through internal company systems.

Abu Dhabi Emirate, United Arab Emirates

Abu Dhabi Emirate, United Arab Emirates

1. **Client Consultation**: - Engage with clients to understand their travel preferences, needs, and budget. - Provide tailored travel recommendations and options based on client requirements.2. **Travel Planning and Booking**: - Research and book flights, hotels, car rentals, cruises, tours, and other travel-related services. - Create detailed travel itineraries and ensure all bookings are confirmed and accurate.3. **Customer Service**: - Assist clients with travel-related inquiries, changes, and cancellations. - Provide support for issues arising before, during, or after travel, including handling emergencies and unforeseen changes.4. **Sales and Promotion**: - Promote and sell travel products, packages, and services to clients. - Meet or exceed sales targets and contribute to the agency’s revenue goals.5. **Documentation and Compliance**: - Ensure all travel documents, such as tickets, visas, and insurance, are processed correctly and delivered to clients on time. - Stay updated on travel regulations, visa requirements, and safety information for various destinations.6. **Market Research**: - Keep abreast of the latest travel trends, destinations, and special offers. - Maintain relationships with travel suppliers and negotiate the best deals for clients.7. **Administrative Duties**: - Maintain accurate records of bookings, payments, and client interactions. - Handle billing, invoicing, and follow-up communications with clients.8. **Problem-Solving**: - Resolve any travel-related issues and conflicts with professionalism and efficiency. - Provide alternative solutions when necessary to ensure client satisfaction.