Co-leading the team and ensure that each practice area is being well run, profitable and delivering growth.Helping continue to shape the overall brand and its market position.Leading new business activities.Market and competitor research.Ensuring that clients receive a high degree of satisfaction and maximizing both client retention and growth of existing accountsIdentifying opportunities for organic business growth.

Solutions Specialist

• System Administration, Development• Second level IT Support• VOIP/PBX installations.• Responding to internal and external customer telephone and email inquiries to the IT Helpdesk• Documenting and logging all requests for support in a ticket tracking system• Providing technical desktop support via telephone and on-site• Providing instant remote support for internal and external customers• Providing technical assistance on projects• Escalating properly of… Show more • System Administration, Development• Second level IT Support• VOIP/PBX installations.• Responding to internal and external customer telephone and email inquiries to the IT Helpdesk• Documenting and logging all requests for support in a ticket tracking system• Providing technical desktop support via telephone and on-site• Providing instant remote support for internal and external customers• Providing technical assistance on projects• Escalating properly of technical support issues• Routine monthly maintenance Show less

Web Developing

· Deploy servers, switches, and routers to expand infrastructure in a highly available manner.· Design and implement tools for managing the network.· Designing, deploying, tuning and optimizing web services for high performance· Administrating a customer base which includes number of ADSL and Leased-line customers.· Administrating internal and external monitoring systems· Configuring, and managing the open-source tools.

Worked at as a Support Technician at the Network Operations Centre at Dhiraagu.

MACL: Maldives Airports Company LTD.