My duties include answering daily calls and emails to assist customers with orders and helping them find the right fit for their Promotional Product needs. I shepherd orders through the production facility to ensure that client needs are met. I price out large projects including LTL shipments and special packaging to make sure that the customer experience is smooth and hassle free.

Receiving inbound calls from customers concerning their accounts, opening accounts, closing accounts, and signing customers up for new television and internet service.

My duties include answering daily calls and helping customers with their accounts. I perform a wide variety of customer service problem solving from taking payments and setting up payment arrangements. I also perform disconnects and reconnects of customer accounts. I have monthly sales goals for video and internet services and consistently meet and exceed the required goals.

I consistently helped all customers with different problems related to their cellular devices. I also sold and managed daily sales goals for Internet and Directv.

Made outbound calls to existing businesses, effectively managing 1200 individual businesses and their cellular needs.