Wade Hender

Wade Hender Email and Phone Number

Company Owner at Honu Bros | E-Commerce | Delivering Top Rated Customer Service | Modern-Day Treasure Hunter @ Honu Bros
Wade Hender's Location
Orlando, Florida, United States, United States
Wade Hender's Contact Details
About Wade Hender

A passionate Leader and Entrepreneur who has a strong focus on achieving service/revenue level goals while building successful relationships with his Team and Leadership, overcoming critical problem areas, and exceeding Customer/Guest expectations. Has an excellent track record of simultaneously delivering upon mission critical projects that implement advanced processes and business solutions to meet a diversity of needs. Areas of Expertise:- Customer/Guest Service & Recovery- Process Enhancements & Efficiencies- Hourly & Exempt Staff – Interviewing, Hiring & Review- Hourly Staff – Shift Scheduling - Team Management – 200+ Staff- Budget Oversight & Management – 1MM+- Training & Development Programs- Hospitality – Leisure & Non-Leisure/Events- Verified Top Rated E-Commerce Delivery -

Wade Hender's Current Company Details
Honu Bros

Honu Bros

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Company Owner at Honu Bros | E-Commerce | Delivering Top Rated Customer Service | Modern-Day Treasure Hunter
Wade Hender Work Experience Details
  • Honu Bros
    Company Owner
    Honu Bros Jan 2022 - Present
    Orlando, Florida, United States
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  • Universal Orlando Resort
    Assistant Manager, Entrance Operations
    Universal Orlando Resort Apr 2017 - Mar 2020
    Orlando, Florida Area
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  • Universal Orlando Resort
    Assistant Manager, Attractions Operations
    Universal Orlando Resort Nov 2014 - Apr 2017
    Orlando, Florida Area
    Manages daily ride and show operations for a group of venues which includes ensuring superior service, proper staffing, and operational efficienciesPeriodically acts as overall operations point of contact for the entire Universal Studios theme parkAchievements:All-Stars Award for Team Member Satisfaction (2016 & 2017) Spotlight Winner for Team Member and Guest Satisfaction (7x winner)
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  • Universal Orlando Resort
    Supervisor, Attractions Operations
    Universal Orlando Resort Dec 2012 - Nov 2014
    Orlando, Florida Area
    Manages the overall daily ride and show operations for a specific venue which includes ensuring superior service, proper staffing, and operational efficienciesAchievements:Excellent in Leadership Award (2014)Spotlight Winner for Team Member and Guest Satisfaction (8x winner)
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  • Universal Orlando Resort
    Team Leader, Attractions Operations
    Universal Orlando Resort Feb 2010 - Dec 2012
    Orlando, Florida Area
    Focuses on daily shift management which includes preparing team for venue operation, ensuring capacity goals are met, and working directly with team members on training needsAchievement:Raising the Bar Award – Excellent in Team Leadership (2012)
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  • Universal Orlando Resort
    Attendant, Attractions Operations
    Universal Orlando Resort Mar 2009 - Feb 2010
    Orlando, Florida Area
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Wade Hender Skills

Customer Service Hospitality Hospitality Management Leadership Microsoft Office Team Building Tourism Time Management Guest Service Management Guest Recovery Customer Satisfaction Staff Development Event Management Resorts Leadership Development Hospitality Industry Cross Functional Team Leadership Event Planning Budgets Training Management Team Leadership Microsoft Excel Process Improvement Training And Development Social Media Social Networking Microsoft Word Powerpoint Social Media Marketing Budgeting

Wade Hender Education Details

Frequently Asked Questions about Wade Hender

What company does Wade Hender work for?

Wade Hender works for Honu Bros

What is Wade Hender's role at the current company?

Wade Hender's current role is Company Owner at Honu Bros | E-Commerce | Delivering Top Rated Customer Service | Modern-Day Treasure Hunter.

What is Wade Hender's email address?

Wade Hender's email address is wa****@****ail.com

What is Wade Hender's direct phone number?

Wade Hender's direct phone number is +140774*****

What schools did Wade Hender attend?

Wade Hender attended Florida International University, Florida International University, Nova Southeastern University, Florida Atlantic University.

What skills is Wade Hender known for?

Wade Hender has skills like Customer Service, Hospitality, Hospitality Management, Leadership, Microsoft Office, Team Building, Tourism, Time Management, Guest Service Management, Guest Recovery, Customer Satisfaction, Staff Development.

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