Wade Perry

Wade Perry Email and Phone Number

Delivering seamless IT solutions while optimizing operations processes @Cordance @ Cordance
Wade Perry's Location
Durham, North Carolina, United States, United States
Wade Perry's Contact Details

Wade Perry personal email

n/a
About Wade Perry

Throughout my career, I have attained comprehensive experience in technical communication, process improvement, developing practical IT solutions and optimizing service delivery. In my current role at BraceLab, I’m in charge of providing our employees with the best IT experience, managing several projects from inception to completion. Building strong relationships with my clients, vendors, and key stakeholders is something that I take a lot of pride in, partnering together to achieve mutual business goals and results. Being an out-of-the-box thinker, I love leveraging creative solutions when it comes to my day to day work. The ability to maximize results and efficiency when using IT brings me a lot of joy. Some of my top competencies include: project management, network infrastructure design, and strategic planning. During my free time, I like to play soccer. If you'd like to work together or talk shop, feel free to contact me at wade.perry1827@gmail.com or connect with me here. I'm always looking to grow my network!

Wade Perry's Current Company Details
Cordance

Cordance

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Delivering seamless IT solutions while optimizing operations processes @Cordance
Wade Perry Work Experience Details
  • Cordance
    It Operations Manager
    Cordance Jun 2024 - Present
    Raleigh, Nc, Us
  • Bracelab
    Information Technology Manager
    Bracelab Nov 2022 - Jun 2024
    Raleigh, North Carolina, Us
  • Longfellow Real Estate Partners, Llc
    Network Operations Engineer, It
    Longfellow Real Estate Partners, Llc Jan 2022 - Aug 2022
    Boston, Ma, Us
    Major Responsibilities:Conducting and administering periodic reviews of upgraded system firmware and application software; Overseeing production IP communications equipment; Providing exceptional working experience to employees by identifying and determining hardware, software, and A/V solutions; Developing and deploying industry best enterprise security standards to streamline workflow; Managing and setting expectations for a variety of stakeholders while prioritizing competing needs; Offering technical oversight of portfolio properties.Key Accomplishments, I achieved during this role:• Slashed problem resolution time by 70% and improved site monitoring by managing network equipment refresh.
  • Longfellow Real Estate Partners, Llc
    Operations Associate
    Longfellow Real Estate Partners, Llc Sep 2019 - Jan 2022
    Boston, Ma, Us
    Major Responsibilities:Facilitating operations manager with enforcement of predefined company policies, processes, and standards; Designing and executing latest solutions to improve overall performance; Devising and implementing short- and long-term strategies aimed at addressing client needs; Streamlining daily routine operations through delivery of best-in-class services; Resolving challenging issues impacting complex deployment of internal platforms while liaising with IT and operations department.Key Accomplishments, I achieved during this role:• Decreased MSP spend 5% by optimizing overall operations internally.• Saved $17K annually while administering migration from Egnyte to SharePoint through strategic planning.• Achieved significant saving in expenses by $10K annually by overseeing migration from GSuite to O365 Exchange.
  • City Of Raleigh Municipal Government
    Enterprise It Specialist
    City Of Raleigh Municipal Government Sep 2018 - Sep 2019
    Raleigh, Nc, Us
    Major Responsibilities:Delivering exceptional assistance in planning, development, and routine operations of installation, repair, and upgrade services of IT systems equipment at all sites; Managing all aspects of closing ServiceNow tickets in 2018; Offering best assistance to cross-functional departments while fostering and fortifying professional rapports to multiple departments.Key Accomplishments, I achieved during this role:• Optimized operating efficiency by managing and monitoring more than 500 workstations across city.
  • Cor365 Information Solutions
    Digital Service Technician
    Cor365 Information Solutions Oct 2015 - Mar 2018
    Major Responsibilities:Guiding and mentoring employees and coworkers to improve their IT expertise and overall performance; Providing top-notch support to individuals to maximize M-Files' job-related potential; Leveraging multitasking abilities while curating and executing unique M-Files solutions as per defined customer needs; Establishing demo environments for prospective clients aimed at improving sales process.Key Accomplishments, I achieved during this role:• Decreased human error rate and improved time to obtain serial numbers by formulating and executing a new serial number scanning procedure.
  • Computerway Food Systems
    Help Desk Technician
    Computerway Food Systems Dec 2014 - Jun 2015
    High Point, North Carolina, Us
    Major Responsibilities:Supporting clients with issues pertaining to computer hardware, communications software, and applications; Responding to customers, determining cause of computing issues, and resolving technical problems as well as developing new manual for daily routine matters; Providing detailed QA reports on product quality and release readiness.Key Accomplishments, I achieved during this role:• Achieved set team goals and complete assigned tasks by coordinating with multiple departments.
  • Labcorp
    Service Desk Technician
    Labcorp Mar 2013 - Mar 2014
    Burlington, North Carolina, Us
    Major Responsibilities:Installing, diagnosing, and troubleshooting computers and various equipment, ensuring seamless workflow; Creating support documentation in bid to assist all users to resolve problems; Managing the execution of bridge line calls for several major outages as well as analyzing/ maximum severity of events.Key Accomplishments, I achieved during this role:• Leveraged superior analytical skills while maintaining 87% first call resolution.
  • Monarch
    Help Desk Technician
    Monarch May 2012 - Mar 2013
    Albemarle, Nc, Us
    Major Responsibilities:Formulating and implementing numerous standard operating procedures; Cultivating and nurturing robust relationships with third-party vendors as well as administering multiple remote locations; Delivering guidance to users on use of computer system in accordance with job responsibilities.Key Accomplishments, I achieved during this role:• Provided best-in-class assistance in the implementation of Shortel VOIP system to several sites• Expanded level of support for multiple remote sites through strategic planning.
  • Us Army
    Information Technology Specialist
    Us Army Aug 2007 - Apr 2012
    Arlington, Virginia, Us

Wade Perry Skills

Microsoft Office Microsoft Exchange Visio Active Directory Switches Routers Bmc Remedy Logmein Automation Military Windows Xp Windows Vista Windows 7 Ghost Imaging Spiceworks Frontrange Migration Projects M Files

Wade Perry Education Details

  • Colorado Technical University
    Colorado Technical University
    Information Technology

Frequently Asked Questions about Wade Perry

What company does Wade Perry work for?

Wade Perry works for Cordance

What is Wade Perry's role at the current company?

Wade Perry's current role is Delivering seamless IT solutions while optimizing operations processes @Cordance.

What is Wade Perry's email address?

Wade Perry's email address is wp****@****rep.com

What schools did Wade Perry attend?

Wade Perry attended Colorado Technical University.

What skills is Wade Perry known for?

Wade Perry has skills like Microsoft Office, Microsoft Exchange, Visio, Active Directory, Switches, Routers, Bmc Remedy, Logmein, Automation, Military, Windows Xp, Windows Vista.

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