Wade Pierce Email & Phone Number

Greater Nashville Area, Tn

Systems Support Specialist• Provide Client/Server Computer Systems support while in warranty and later under service contract for out of warranty of a 10 client real time access control and alarm monitoring system.• Providing remote diagnostics and troubleshooting of access control and I/O status monitoring of systems electronics hardware.• System support of Microsoft SQL 2005 Server for database administration.• Systems software code level support includes server, workstation, and driver applications written in Visual C++ MFC.• Hardware systems are networked utilizing LonWorks CSMA protocol over twisted pair cabling.• Remote support provided over VPN network utilizing VNC remote desktop services.

Huntsville, Alabama Area

• Co-authored server-client software applications for the Access Control, Energy Management, Facilities Management, and Building Automation Industry.• Develop software utilizing Microsoft’s Visual Studio.Net in MFC designed for the Windows 2000/2003 and XP professional operating systems.• Create a number of SQL databases with more than a hundred tables for all data storage/configuration and are accessed through ODBC drivers. System database design in Microsoft Access and Microsoft SQL 2005.• Created multiple relational-table reports in Crystal Reports, many with charts and graphs. • Instrumental in the design development of nine Access Control, Energy Management, Facilities Management, and Building Automation hardware products.• Provide design, installation, and support of a number of software and hardware installations.• Provide feature enhancements and new product development based on customer requirements.• Train customers on product and overall systems operation.• Program the computer GUI (Graphical User Interface) based controls applications.• PLC Ladder Logic Programming of hardware panels.• Define and administer system networks for Ethernet LAN/WAN and LonWorks LonTalk Bus.• Configure Windows 2003 Servers and Microsoft SQL 2000-2005 server.• Configure Active Directory on Windows Server.• Configure VPN Remote Access on Windows 2003 Server and Cisco RV 220 VPN Router.

Huntsville, Alabama Area

• Program, install and service low voltage control systems through HMI (Human Machine Interface). Typically involved in the complete SLDC (Systems Development Life Cycle.)• Produced and trained numerous technical classes on hardware and software products for the access control and low voltage control industry.• Authored several security system field installation manuals.• Supported sales and marketing including development of proposal and submittals.• Program the computer GUI (Graphical User Interface) based controls applications.• Provide customer training of systems operations.• PLC Ladder Logic Programming of hardware panels.• Provided on-site systems commissioning of total systems operation.• Trained technicians on Echelon’s LonWorks Technology, basic and advanced courses.• Configure Windows NT/2000 Servers, SQL 2000 server, and define ODBC Data Sources.• Define and administer system networks for Ethernet LAN/WAN and LonWorks LonTalk Bus.• Traveled around the nation and internationally to troubleshoot problems and provide resolution.

Huntsville, Alabama Area

• Created design concepts, initial schematic diagrams, product form factor specifications, component selections, and mounting details.• Assisted engineering team in a lead position with the development of five low voltage hardware control products.• Produced and trained numerous technical classes on hardware and software products for the access control and low voltage control industry.• Authored several security system field installation manuals.• Supported sales and marketing including development of proposal and submittals for large and small projects.• Assisted in the manufacturing process by creating component selection, layout, placement coordinates, and BOM (Bill of Materials) details. • Created PLC Ladder Logic Programming of hardware panels for multiple projects in a variety of industries.• Developed automated functional testers to evaluate hardware compliance to specification.• Provided on-site systems commissioning of total systems operation.• Typically involved in the complete SLDC (Systems Development Life Cycle) for most projects.

Montgomery, Alabama Area

• Provided systems level engineering of electronics security control systems on multiple projects valued up to five million dollars each.• Create CADD drawings for submittals and final engineering phases.• Coordinate with other trades during construction and systems implementation.• Developed systems operational narratives (Theory of Operation) for owner’s manuals.• Developed PLC Ladder Logic Programming for large scale low voltage control systems.• Developed Linear and Graphic turret mounted hardware switch panels for the Detentions Controls Industry.• Developed Touch Screen Graphic control systems for the Detentions Controls Industry. • Authored VICS, a Visitor Identification Control System, software product used by military bases nationally and internationally to track visitors (1993-1998).• Provide technical support for the VICS product line (1993-1998).• Provided on-site Administrator and Operator training on the VICS product line. • Worked as a lead engineer in the development of the IDEAS (Integrated Environment Automation Systems) product line (1994-1995).• Assisted marketing department with trade shows and high profile customers by providing technical assistance with product demonstrations and training.• Trained technicians on Echelon’s LonWorks Technology, basic and advanced courses.• Traveled throughout the nation and internationally providing troubleshooting problem analysis and resolution for a number of government projects.

Wetumpka, Al

• Provided coordination of project design and systems commissioning. Traveled to customer sites, troubleshoot system anomalies• Assisted in the systems design of card-slot based low voltage locking controls systems.• Create systems design drawings in CADD and create systems operation narratives.• Troubleshoot systems installation; provide final commissioning of system, and customer training.