Independent small press publishing products for role-playing games.

As the Director of Retail Operations, I manage the retail shop front of Green Dream Cannabis, Health Services LLC. We are a small, locally owned business. I manage a crew of 8-10 employees. We sell recreational and medical cannabis and cannabis accessories. I facilitate the ordering of all medicated products that we carry. I work with wholesale vendors and distributors every day. I manage the shop budget and plan primary sales and marketing strategies. I can't do any of this without my outstanding team. I lead a crew of highly trained professionals that love their job. I strive to maintain a pleasant work environment that emphasizes team cohesion and efficiency while providing the best customer service in town.

Self-taught photography through practice and online courses, manage client and price lists, edit and retouch photos, old photo restoration, deliver goods to the client, provide any customer service needed.

Trained and led between 5-12 man teams successfully in high-stress and dangerous situations, responsible for the training of lower ranking personnel, individually responsibly for entire inventory, maintenance and security of sensitive company equipment worth an estimated $40 million with 100% accountability and zero loss, operated as communications expert responsible for relaying important information during company operations, awarded Soldier of the Month for outstanding performance, Honorable Discharge.

Served food and drinks to patrons and tended bar, provided excellent customer service.

Held co-responsibility for managing all house keeping staff, responsible for making bi-weekly schedules for house keeping staff, assigning and supervising house keeping duties and overseeing the proper completion on any tasks assigned to staff.

Served food and drinks to patrons and tended bar, provided excellent customer service, was awarded Employee of the Month in first full month of employment, scored 100% on two separate Secret Shopper Evaluations.

Managed and monitored corporate conference calls using state of the art computer hardware and software, provided excellent customer service, performed conference related voice talent/voice over work.

Assisted customers in the selection and purchase of fine jewelry, regularly met and typically exceeded monthly quotas in all required areas, provided excellent customer service.

Prepared and served food to dining guests.

Managed and monitored corporate conference calls using state of the art computer hardware and software. During this time period, also held New Hire Trainer position to train new employees on the job. Was recognized with both “Immediate Impact” and “Value System” awards in less than a year’s time. Often commended on ability to properly and thoroughly train others. Performed conference related voice talent/voice over work.