Collaborating with MYOB's key enterprise partners across Australia to maximise the value delivered to businesses through our industry leading SAAS platform. Enabling customers to accelerate revenue growth, onboard and pay staff, manage financials and compliance, process and fulfill orders, manage their inventory, suppliers, receivables and their payables processes. Tailored ERP solutions for manufacturing, construction, professional services, not for profit, field services, retail and wholesale organisations.

Managing and supporting the ICT transformation of MYOB's Accounting Practices and partners across Central and South East QLD, to help businesses succeed.• Guiding clients through the adoption of new technology to replace inefficient work practices, to grow margins for the client and sales and revenue for MYOB.• Utilising solution and value-based sales methodologies, to highlight areas of new revenue opportunity with clients, through investment in technology (Software/SAAS/Services).• Planning a pathway to success in collaboration with clients and their key stakeholders.• Engaging internal resources to deliver solutions and services to clients, including going beyond standard offerings to ensure client success.• Planning and forecasting to meet business objectives.• Maintaining knowledge of key industry and regulatory insights and trends that impact the client base.

Collaborating with the Vita Group, Telstra's largest strategic sales partner in driving core sales performance, customer experience, business transformation and growing new revenue streams with business customers through ICT.• Managing Telstra's relationship with the Vita Group, Telstra's largest branded channel sales partner.• Lead partner engagement and supported a joint business transformation project which culminated in Telstra transforming its Telstra Business Centre channel to a new premium Business ICT channel (TBTCs).• Joint strategy planning to align with both Telstra and Vita's core objectives and pursue shared opportunities.• Relaying customer, sales and industry insights between partner and Telstra stakeholders for better outcomes.• Collaboratively executing the strategy with internal and external resources to deliver increased sales performance and lift the customer experience.• Engage cross functional stakeholders both within Vita Group and Telstra at various levels from Directors, General Management, to field sales, operations, capability development, marketing, finance, legal and contact centres.

Responsible for Telstra’s branded business to business channel partners and 120,000 SME customers delivering $318M in annual revenue.• Managing, supporting and influencing a portfolio of licensed Telstra Business Centres.• Product sales including Mobility, Hosted VOIP PBX, IP, Fixed Voice, SAAS/Cloud, Mobile Applications and e-Commerce• Driving sales programs and activity to deliver forecasted and budgeted sales performance. • Analysing sales and customer feedback and introducing channel change for better customer outcomes.• Identifying new areas of opportunity and providing market insights to internal stakeholders.• Coaching, developing and mentoring teams.• Coordinating internal support personnel and resources.• Ensuring partner compliance with partner agreements and industry governing agencies.

Responsible for supporting Telstra’s channel partners within South East Queensland and growing the Small Business customer base. • Manage a network of channel partners in selling to and supporting Telstra’s Small Business customers.• Relationship management and execution of sales and local marketing strategies to capitalise on opportunities.• Develop strategies to enhance the customer experience through process improvement and staff training.• Identify strategic opportunities that benefit Telstra, Telstra's small business customers and the channel partners.• Coach key channel partner staff on Business-to-Business sales processes and best practice in customer service.

Managed and developed a portfolio of large business customers and $7.2 Million of Telstra's revenue. Building business relationships with C-level executives, growing the portfolio's revenue and sales through consultative, value based selling and ongoing relationship management. • Supported customers by uncovering greater efficiency through ICT including Mobility, Private IP WAN, Hosted VOIP PBX, Broadband, Fixed Voice, SAAS/Cloud, Mobile Apps and PBX• C-Level client relationship development through understanding their business, motivations and working across key stakeholders• Negotiated contracts and deliverables as part of the sales process including managing tender responses• Managed performance through portfolio and account plans, pipeline management and sales analytics• Sales forecasting and planning monthly/quarterly/annually• Developed internal and channel partnerships to deliver solutions and ongoing customer service

Responsible for managing and developing a portfolio of approximately 90 Medium Business customers• Grew revenue and sales through consultative selling and ongoing relationship management• Provide one point of contact to the client base to consult on Telecommunication and Data Communications• Develop relationships internally within various Telstra divisions and externally with a range of partners

Responsible for pursuing new clients for Spherion's information technology recruitment division, and the management of existing accounts• Business Development and Account Management• Managed a portfolio of contracted ICT staff• Created targeted recruitment strategies, sourced and interviewed candidates, negotiated salary packages

Responsible for managing a portfolio of existing business customers, developing new relationships and promoting Executrain’s business oriented IT Training Courses and Services• Expand Enterprise, Government and SME client base through cold calling and business development. • Developed client relationships and customised solutions to provide successful client focused solutions