Field Operations Manager
CurrentLeads a team of approximately 40 engineering and maintenance personnel who permanently reside at the Naval Submarine Base in Kings Bay, Georgia. The field operations team conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications and implementations, troubleshoots technical problems and issues, determines technical solutions in accordance with product and customer specifications, and recommends actions… Show more Leads a team of approximately 40 engineering and maintenance personnel who permanently reside at the Naval Submarine Base in Kings Bay, Georgia. The field operations team conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications and implementations, troubleshoots technical problems and issues, determines technical solutions in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinated product solutions. The manager and team assesses product needs in accordance with customer specifications, as well as conducting technical training and product briefings with customers, vendors and company representatives. Acts as the designated representative on-site to the customer’s organization, and in particular senior corporate and military staff. Show less