Darren Wade Email & Phone Number

• Creating monthly/weekly performance reports.
• Data analysis to make informed adaptations to the sportsbook offering.
• Risk exposure monitoring.
• Customer profiling.
• Compilation of boosted and promotional odds.
• Ensuring compliance of sportsbook markets to specific regions.

• Researching of commercial data and inputting this into the live website.
• Maintaining media and sponsorship deal records for 12 sports including Horse Racing, esports, Sailing, Canoeing and Soccer (Africa).
• Supporting the research team in obtaining information for sectional (events, sponsorship and media) specific tasks, e.g. esports media insight and social media trends insight.
• Researching data for media-specific insights as well as formulating and writing my own insight - Sports rights used to boost internet subscribers.
• I was invited to take on the role of calendar manager, managing the calendar section of the website. Responsibilities included: Setting of calendar-related tasks to the data team, reviewing the tasks and giving.

Bournemouth, United Kingdom

• Progressing from the position of Cashier to Customer Service Manager, while completing my second year of university.
• Independently running the day to day operations of the shop.
• Opening the shop ready for business as well as closing, involving cashing up and end of day procedures.
• Communicating with the other 5 shops in the marketplace regarding the movement of staff or money.
• Responding to customer complaints or queries.
• Abiding by the legal guidelines set out by the Gambling Commission.

Bournemouth, United Kingdom

• Engage with customers in a positive manner.
• Taking and processing of bets.
• Adhering to company and industry regulations.

Bournemouth, United Kingdom

• Plan and deliver weekly sessions to a first-year seminar group.
• These sessions aimed to make first-year student’s transition from School to University smoother while facilitating their learning.

Hardwick, New Jersey

• Primary responsibility for 8 campers varying between the ages of 8-12; living in cabin with them maintaining their general health and welfare, while also making the experience fun.
• Planning and delivering of football, high ropes and rock wall activities to groups of 20.

Bournemouth, United Kingdom

• Working on the bar serving customers beverages.
• Promotion of the club by using the data capture system and distributing flyers.

Biggin Hill

• Providing unrivaled customer service supporting the John Lewis Partner Customer Service Policy.
• Replenishment of the shop shelves, stock counts and estimates, unloading the delivery lorry and operating the tills.