Manage the E-commerce shop page e.g. online merchandising, fulfillment of orders, uploading products and writing product copy, and liaising with brands to optimize brand representationWorked with design, merchandise and social media teams to create and implement promotions and activations both in-store and onlineWrite copy for email marketing campaigns, collaborating with graphic designers to create attractive and effective email blastsMaintain up to date knowledge of the marketplace, competitors and trends.Manage all operational aspects of the VFILES shop - product, maintenance, in-store systems that impact business, customer service and brand experienceAttend to all product related issues and queries, ensuring all stock is processed into the retailmanagement system in a timely fashionLiaise with 3rd party brands in regard to shipping schedules as well as organize and receive all merchandise shipments

Served as first point of contact for visitors to the museumDeveloped strong familiarity with museum history and current exhibitions Led visitors on tours of the museum groundsSupported visitor service teams during all internal and visitor-facing museum events

Created product descriptions and copy for E-Commerce and social media postsSupported stylists and photographers in creating content for web storeOrganized press pulls for a variety of reputable media outletsManaged incoming/outgoing samples and packagesWorked across teams to perfect NYFW presentations