Heads Financial Planning & Accounting organization, along with the Reporting & Business Systems for ICI Foods. ICI Foods is a privately held Distributor of Food Commodities with a national presence. Leads continued financial transformation, acquisition integration, banking & funding, and process improvement supporting 160%+ in Total Revenue growth from 2019 into 2024.

Led Workforce Strategy for Consumer Operations Organizations. Transformed Staffing Strategy, Models and FTE management for Servicing, Default Management & Customer Service areas of Mortgage as Citizens doubled the portfolio size in 2019/20 and increased staff by over 50% with the acquisition of Franklin American Mortgage. Ran team responsible for Senior Executive Monthly Business Reviews along with Risk and Compliance Reporting.

Responsible for all marketing and analytics,, including B2B and B2C marketing. Owned the budget including CoOp funding. Accountable for ROI analysis and strategy, market research, as well as providing marketing packages to business customers. Led sales force analytics, reporting, market share and transformed compensation planning.

Led Analytical team responsible for execution, reporting & analysis for direct marketing programs including direct mail, inserts, credit marketing, & web marketing. Managed $20mm marketing budget and responsible for financial analysis to improve returns on investment in marketing programs. Built product financing models in partnership Chase Bank.

Spent last 2 years as Sr. Financial Analyst in the Corporate Costing group in Global Finance. Responsible for cost allocations for card operations groups with annual budget >$1bil. Prior 5 years was in Marketing Analysis progressing from Data Analyst to Sr. DA. Managed a small analytical team handling exection, reporting & analysis of direct marketing campaigns. Key contributor to major analytical projects with positive financial impact to retention & account management business groups.