•Install and repair energy monitoring equipment for demand response, ensuring adherence to Mad Dash standards of cell reception, power requirements, and building automation connection.•Manage tools, hardware supplies, and truck stock, optimizing efficiency and productivity.•Establish strong rapport with customers, fostering positive business relationships.•Schedule hotels during work travel trips to maintain itinerary and meet project deadlines.

Install and repair AT&T U-verse and DirecTV internet, phone and TV equipment for residential and business customers.

Install and repair AVAYA voip telephone services in businesses.

Comcast taught me a great deal about both communication technology and customer technology. I learned how to deal with the good and bad of both and came out a better technician and person.

Installed, monitored and maintained equipment and software for Northern Illinois and Chicago to ensure run rate of local :30 second ad insertion Traveled throughout the division Head Ends servicing SeaChange ad insertion equipment

-Provided technical and software support for Account Executives and Production Department including set up and configuring laptops and PCs -Maintained SeaChange commercial insertion equipment and software for Northern IL District including Rockford and Mendota Super Headends -Maintained relationships with Headend personnel and third party hardware and software vendors to ensure spot run rates -Research equipment and software for Production Team, Ad Sales and spot insertion annually for capital budget purchases

-Maintained SeaChange commercial insertion equipment and software for Northern IL District which included 7 unconnected Headends -Trained and directed work flow of three Producers of :30 commercials -Produced (wrote, shot and edited) :30 commercials -Provided technical and software support for Account Executives, Production and Traffic Departments

-Maintained SeaChange commercial insertion equipment and software for Northern Il District which included 7 unconnected Headends -Directed work flow of Producers for :30 commercials -Produced (wrote, shot and edited) :30 commercials -Provided technical and software support for Account Executives, Production and Traffic Departments

-Responsible for running studio camera and control room audio board and CG as needed -Shot video on location for commercial spots