Wade Rawls Email & Phone Number

Norfolk, Virginia, United States

Portsmouth, Virginia, United States

Responsibilities include but are not limited to repairing, maintaining, installing and troubleshooting industrial equipment, systems and components including but limited to washers, dryers, steam tunnels, conveyor systems and boilers; performing preventive/predictive maintenance; performing various welding activities; preforming boiler chemical testing and making necessary chemistry adjustments; resolving safety concerns; performing indoor and outdoor housekeeping; maintaining inventory supplies; preparing maintenance records; identifying and evaluating, monitoring work performed by inside and outside service companies; responding to emergency alarms; and mentoring Maintenance Technician I partners.

Norfolk, Virginia, United States

Virgnia Beach, Va

Portsmouth, Va

Provide professional services while delivering an excellent experience for customers. Ability to demonstrate use of tools and equipment. Manage a team of 20 parts professionals. Experience educating customers in repair and preventative maintenance procedures. Lead projects in the areas of sales, customer service, store appearance and operations. Responsible for over 30,000 individual “SKUs” totaling a value of $450,000 worth of inventory and totaling sales over 1,500,000 dollars a year. Lead, grow, and maintain a 4 truck commercial delivery program. Use of multiple testing devices and tools to diagnose automotive electrical problems. Installation of multiple wear parts such a light bulbs, batteries, and wiper blades. Working knowledge of automotive electrical systems. Perform all required scheduling and store payroll management duties while hitting specific internal spending and payroll goals. Extensive knowledge of Profit and Loss reports and other analytical tools. Serve in a leadership role in our retail stores by helping to develop, train, and mentor store team members. Experience with being “On-Call” for afterhours emergencies. Extensive knowledge of inventory control practices. Over 300 hours of aftermarket automotive parts training. Number 1 in the district in personal Retail Sales 2018 with monthly sales average of over $20,000. Oversaw the stocking and opening of Store 5332 on Airline Boulevard in Portsmouth, Virginia in September 2018 as Store Manager. Year over year professional sales growth of 18%.

Virginia Beach, Va

Respond to customer inquiries via phone and make changes to existing policies as needed. Follow established procedures and practices to ensure that a consistently high quality of service is maintained without errors.Maintain an understanding of insurance laws, requirements, and practices in all 50 states. Provide customers with guidance and solution-focused advice while advising them of insurance laws and Department of Motor Vehicle requirements in their state.Maintain a company standard of accessibility and customer service. Always be ready to handle high call volumes and meet established goals for call availability Demonstrate product knowledge, specifically when relevant to the needs of motorcycle owners and enthusiasts.

Chesapeake, Va

Deburr, Hone, and Polish parts with a variety of machines and hand tools on parts of many sizes. Perform final checks before parts are shipped. Remove broken taps from parts via disintegration.Operate manual lathes, mills, and grinding machines and hold tolerances as low as one hundredth of a millimeter. Milling, Turning, Boring, Knurling, Grooving, Drilling, Tapping, etc. using both high speed steel and carbide tools.Perform tool setup on manual mills and lathes including lathe jaw boring and carbide tool setup and insert replacement.Operate CNC tool grinding machines to create ultrasonic knives, including job setup and QC. Maintain knife dimensions and make adjustments to work offsets and perform the math required to do so.Read blueprints and identify tolerances and setup requirements.Create appropriate transport containers for parts with chrome polished finish to ensure customer satisfaction.Perform quality control operations using various micrometers, gauges, calipers, and a comparator.

Chesapeake, Va

Completed regular security and safety patrols of the environment to prevent breach of premises and maintain OSHA safety standards.Maintained record of all incoming and outgoing foot and vehicle traffic. Used camera and recording software to aid in prevention of trespassing or burglary.Performed regular fire watch duties.