Leading rapid discovery, design, development, and delivery of the Smart Access unified front-line operations platform. Currently operating in hundreds of distributions centers across the United States. Focusing on vision and strategy, go-to-market, packaging, and end-to-end customer experience.

Advisory board member for the Interaction & Design program.

Front is the premier Product Management and Product Design (UX) Case Study Conference and Workshop Series. It's a practitioner’s conference. Attendees come for an education, real world, from-the-trenches case studies, and hands-on training from their peers. It's 6 days of learning and growth, providing answers to deep organizational questions and insights into how to validate and solve the right problems in the right way.

Responsible for user experience, research, product design, and content design. Focused on product thinking, rapid, continuous discovery and delivery, and organizational design.

Co-led an international product, design, and engineering organization of approximately 420, including 26 cross-functional product teams. Recruited, hired, and trained distributed international team of product designers and researchers, including organizational design of product portfolios and management team of four. Grew organization from 9 to 24 (266%). Led a complete user experience redesign of the world’s most robust enterprise work management platform, acting as corporate champion and customer voice, and leading design and development of original vision, through beta, and to general availability. Led the design, development, and implementation of a new product development lifecycle and design system.

Initial member of executive team, participating in business planning, go-to-market, securing initial customers, and fundraising. Led startup from ground zero to customer daily usage and 1M in ARR. Responsible for end-to-end product discovery and delivery. Led product design, validation, and development. Set, communicated, and executed on product strategy, vision, and roadmap across organization and with customers.

Recruited and lead teams of product managers, designers, developers, and quality assurance engineers. Played a strategic role in rebranding the company to Vivint in February 2011, completing the expansion to home automation and energy management and the launch of Vivint Solar, then the second largest residential solar business in the United States. Participated in growth that lead to a $2 Billion valuation and acquisition by Blackstone Group and the company's ranking of 46th on Forbe's 100 most promising companies for 2013.Starting in 2013, assembled a team of product designers, analysts, and usability experts who prototyped, validated, designed, and collaborated in the development of a complete security and home automation platform from the ground up in one year—including touchscreen control panels, mobile and desktop apps, cameras, thermostat, and location and occupancy detection. This work resulted in the filing of fifteen patents (9 issued) related to user experience in home automation and energy management.