Wadih Bou Khalil

Wadih Bou Khalil Email and Phone Number

SME and Corporate Lending│ Fintech │ Consultancy │Call-Center Mgmt. @
Wadih Bou Khalil's Location
Antelias, Mount Lebanon Governorate, Lebanon, Lebanon
Wadih Bou Khalil's Contact Details

Wadih Bou Khalil work email

Wadih Bou Khalil personal email

About Wadih Bou Khalil

Through my career in consulting and financing SMEs, I have led teams of relationship managers in their main daily tasks of business development, credit analysis, financing SMEs, portfolio management, and creating new lending solutions that meet clients' needs and expectations. With over seventeen years of experience in SME lending, Business Consulting, Start-up financing and management, micro-financing, retail banking, and Corporate Lending, I have developed strong skills in sales, credit analysis, portfolio management, and banking product development while collaborating with third parties like NGOs, incubators, and grant donors.I am passionate about digital business and have pursued postgraduate and executive degrees in digital transformation, digital strategy, digital marketing, data analytics, and project management. Continuously building my knowledge and experience; allowing me to broaden my know-how into:-facilitating the transition of traditional banks into open banking, open finance, embedded finance, and crowdfunding.-Managing Fintech's payments, bills, transfers, vouchers, and e-wallets ect.-Consulting start-ups, established businesses, and specifically SMEs into enhancing their management, operation, and becoming digitally reachable, increasing their customer base, sales, and profit margins.

Wadih Bou Khalil's Current Company Details
Libyca s.a.l. (offshore)

Libyca S.A.L. (Offshore)

SME and Corporate Lending│ Fintech │ Consultancy │Call-Center Mgmt.
Wadih Bou Khalil Work Experience Details
  • Libyca S.A.L. (Offshore)
    Senior Bank And Fintech Consultant, Project Manager, And Trainer
    Libyca S.A.L. (Offshore) Jan 2024 - Present
    Benghazi, Libya
    Coordinated the initiation, setup, and customization of an innovative call center and customer service center; running on VocalCom Hermes360, for the biggest private bank in Libya, BCD.Wrote the processes, procedures, job description and duties for the call center-customer service center. Customized the live monitoring system, the calls, the problems and support registration system CCSS to track issues reported, solved, progress, tracking according to industry standards.Trained the call center and customer service team: agents, supervisors and managers; on both technical skills and soft skills.Established an executed a 24 hours, 7 days a week schedule, with 4 daily rotational shifts. Developed all related managerial reporting, analytics, KPIs, and quality control evaluations.Continuous monitoring, services customization, integration, documentation and training; to support all the bank services and products, our partners' Fintech Apps, and the Bank social media publications and interaction.
  • Bank Of Beirut
    Head Of Small Business Lending (Sme)
    Bank Of Beirut Oct 2015 - Dec 2023
    Head Office, Bauchrieh Tower B115
    Manage a team of sixteen Relashionship Managers into financing small and medium enterprises (SMEs) contributing in the growth of this demanding and fast changing segment.Create new financing solutions and financing packages continuously adding to the existing traditional commercial loans and facilities meeting our clients needs and expectationManage, direct and coordinate the operational activities of the department, to meet objectives, productivity and quality goalsDirect Relationship managers in the development, analysis, preparation and execution of the Credit Files.Direct Marketing officers in developing potential portfolios and attracting new businesses.Communicate within and outside the bank with staff/clients securing co-operation and building on-going relationship.Plan, develop and carry out details of procedures and methods to attain definitive objectives, and to improve the operating quality and efficiency of the department.
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  • Bank Of Beirut
    Head Of Middle Market Banking For Branches
    Bank Of Beirut Feb 2013 - Oct 2015
    Lebanon
    Manage a team of six Relationship Managers and Develop the Credit portfolio for all Commercial Facilities, Business Loans and Subsidized Loans ranging from $ 100,000 up to $ 3,000,000 covering the Metn, Keserwan and North of Lebanon area.
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  • Bank Of Beirut
    Head Of Kafalat Department
    Bank Of Beirut Oct 2010 - Feb 2013
    Lebanon
    Manage, direct and coordinate the operational activities of the department, to meet objectives, productivity and quality goals.Direct Relationship managers in the development, analysis, preparation and execution of the Credit Files.Direct Marketing officers in developing potential portfolios and attracting new businesses.Present the Credit Files and Credit Presentations to the appropriate credit committee for approval.Communicate within and outside the bank with staff/clients securing co-operation and building on-going relationship.Plan, develop and carry out details of procedures and methods to attain definitive objectives, and to improve the operating quality and efficiency of the department.
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  • Credit Libanais
    Head Of Kafalat Department
    Credit Libanais May 2008 - Nov 2010
    Manage the operational and fiscal activities of the department. Supervise staff in accordance with Bank policies and procedures. Plan and develop systems and procedures to improve the operating quality and efficiency of the department.
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  • Credit Libanais
    Account Manager
    Credit Libanais Feb 2006 - May 2008
    Front Office, Client Relationship Management, Middle Office, Financial Analysis, Credit Processing, Disbursement, Renewal of Facilities and Cross Selling.
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  • Impact Electronics (Nec)
    Project Coordinator
    Impact Electronics (Nec) Jan 2004 - Jan 2005
    Coordinated and helped with the installation process of computer hardware.Performed preventive maintenance on installed servers.Recommended, and was able to expand the company activities into networking installation projects.

Wadih Bou Khalil Skills

Credit Financial Analysis Banking Loans Management Risk Management Credit Analysis Cross Selling Strategic Planning Crm Commercial Banking Finance Business Development Business Strategy Training Financial Risk Customer Service Marketing Corporate Finance Relationship Management Sales Project Finance

Wadih Bou Khalil Education Details

Frequently Asked Questions about Wadih Bou Khalil

What company does Wadih Bou Khalil work for?

Wadih Bou Khalil works for Libyca S.a.l. (Offshore)

What is Wadih Bou Khalil's role at the current company?

Wadih Bou Khalil's current role is SME and Corporate Lending│ Fintech │ Consultancy │Call-Center Mgmt..

What is Wadih Bou Khalil's email address?

Wadih Bou Khalil's email address is wa****@****ail.com

What schools did Wadih Bou Khalil attend?

Wadih Bou Khalil attended Kedge Business School, Notre Dame University - Louaize (Ndu), Notre Dame University - Louaize (Ndu), Columbia Business School, Massachusetts Institute Of Technology.

What are some of Wadih Bou Khalil's interests?

Wadih Bou Khalil has interest in Classical Music, Blues, Innovation In Product Development, Jazz, Strategic Planning, Interesting Books (All Topics), History, Effective Management.

What skills is Wadih Bou Khalil known for?

Wadih Bou Khalil has skills like Credit, Financial Analysis, Banking, Loans, Management, Risk Management, Credit Analysis, Cross Selling, Strategic Planning, Crm, Commercial Banking, Finance.

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