Wael Awad Email and Phone Number

Built this innovative organization from the ground up, focused on providing IT products and services to a portfolio of clients in the financial and healthcare sectors. Collaborate with key decision makers to understand business requirements, and deliver comprehensive solutions to meet them, maximizing value and reducing operational costs.• Research new markets for potential business penetration, with a particular emphasis on healthcare IT.• Defined company business plan, focused on… Show more Built this innovative organization from the ground up, focused on providing IT products and services to a portfolio of clients in the financial and healthcare sectors. Collaborate with key decision makers to understand business requirements, and deliver comprehensive solutions to meet them, maximizing value and reducing operational costs.• Research new markets for potential business penetration, with a particular emphasis on healthcare IT.• Defined company business plan, focused on product strategy and long-term business growth.• Build and maintain relationships with a network of customers and potential investors. Show less

Led a team of IT professionals building the next generation of the enterprise class platform—guided the tram structure and governance body, conducted journey mapping sessions.• Researched product performance, identifying room for improvement and shifting priorities concerning capabilities and features.• Administered journey mapping sessions to develop customer behavior models to better understand meet needs and create more effective product stories.• Developed and implemented… Show more Led a team of IT professionals building the next generation of the enterprise class platform—guided the tram structure and governance body, conducted journey mapping sessions.• Researched product performance, identifying room for improvement and shifting priorities concerning capabilities and features.• Administered journey mapping sessions to develop customer behavior models to better understand meet needs and create more effective product stories.• Developed and implemented standard operating processes and procedures for engagement, including ITIL, DevOps, governance, and communication.• Introduced Agile/Scrum SDLC for new features for company’s enterprise class platform. Show less

Supervised the implementation of the company’s enterprise platform and infrastructure services, while collaborating with C-Suite executives on strategic planning and expanding client footprint.• Administered a $50 million IT budget—reduced operating costs 20% by negotiating with third-party vendors and service providers to obtain the most competitive rate possible.• Increased company revenue by $5 million annually after launching 10 new product extensions.

Oversaw enterprise platform implementation and multiple functional teams, including database administration, integrated IT services, and more—managed the day-to-day functions of 140 personnel, including contractors and interns.• Lowered operating costs 27% through vendor management and retiring a legacy mainframe system, while increasing company revenue by $3 million each year.• Supported the CORE affiliation team focused for integrating business functions across the organization, and… Show more Oversaw enterprise platform implementation and multiple functional teams, including database administration, integrated IT services, and more—managed the day-to-day functions of 140 personnel, including contractors and interns.• Lowered operating costs 27% through vendor management and retiring a legacy mainframe system, while increasing company revenue by $3 million each year.• Supported the CORE affiliation team focused for integrating business functions across the organization, and led the business-wide integration of IT services.• Collaborated with local universities to build a paid internship program for IT students, delivering significant benefit to both the student and the company. Show less