Wael Elsayed Email & Phone Number

Abu Dhabi, United Arab Emirates

 To Source Card Products to the specified target segment and achieve or exceed the assigned target Maintain good relationship with all business entities / individuals where the business sourced To visit potential companies / institutions, to finalize business deals within the targeted turnaround time based on policy and procedure Full awareness on product knowledge and implementing them at all time Prepare and review Standard Credit Application and ensure all information provided are accurate and ensure authenticity of the critical documents To ensure that all applications submitted are error free and fix rectify the error in case of any Escalate customer complaints to the supervisor level if any

Abu Dhabi, Uae

 To Source Card Products to the specified target segment and achieve or exceed the assigned target Maintain good relationship with all business entities / individuals where the business sourced To visit potential companies / institutions, to finalize business deals within the targeted turnaround time based on ADIB policy and procedure Full awareness on product knowledge and implementing them at all time Prepare and review Standard Credit Application and ensure all information provided are accurate and ensure authenticity of the critical documents To ensure that all applications submitted are error free and fix rectify the error in case of any Escalate customer complaints to the supervisor level if any

Alwasl International Group For Legal And Debit Collection

 Installation, Configuration and Administration of Cisco Routers and Switches Administering, configuring and troubleshooting of Windows 2003/2000/XP Thorough understanding and experience of TCP/IP based networks Ensure that computers, software, and network equipment function working together. Following up products for many clients (STCH Bank, HSBC Bank, ADCB, ENBD, RAK, DU, Dubai Bank, Citibank, Dunia, Finance House, ADIB and Emirates Islamic Bank). Using Professional System to follow up the cases. Searching Agreements Letter between customers and clients and helping customer to achieve his clearance letter  Following up the Staff work and checking daily number of calls serious actions against Staff Faults  Periodic Monthly and Weekly MIS represented to management for staff performance and searching solutions for weakness  Collecting Money (Cash or Cheque) from customer and preparing receipt for them

Alexandria, Egypt

 Optimized performance of network/ server and ensured maintenance of back up data, computer security and anti-virus updates.  Functioned as first point of contact for troubleshooting/ resolution and documentation of IT related issues. Coordinated with external support companies. Managed file on centralized resource/ individual workstations.  Involved in grooming & induction of new team members on IT systems.  Maintained updated inventory of hardware and software licenses.