Whatsapp Business Integration And Driver Assignment Automation Specialist
CurrentOver the past three months, I have led the integration of WhatsApp Business for Ozeroute, enhancing automated communication with customers regarding their trips and reservations. Utilizing MongoDB and Laravel, I developed a robust system that seamlessly manages customer interactions. Following the successful customer communication integration, I focused on automating driver assignments. Currently, I oversee the integration of a system that allows Ozeroute to automatically search for and assign drivers to trips. This system optimizes driver allocation and facilitates efficient communication between drivers and the company, ensuring streamlined operations and improved service delivery.Key Achievements:- Implemented WhatsApp Business integration for automated customer communication.- Developed an automated driver assignment system.- Leveraged MongoDB and Laravel for scalable and high-performance backend development.- Improved operational efficiency and customer satisfaction through advanced automation solutions.