Tasks/Responsibilities (including but not limited to): . Responsible for implementing and/or suggesting physical, technical, and administrative security controls.. Created baselines and implemented systems hardening.. Team leader for Computer Incident Response Team.. Managed firewall and endpoint Antivirus systems at the head office, the branch office, and the remote Disaster Recovery site. . Created and administered firewall and antivirus user-policies.. Responsible for security policy and compliance procedures, and periodic review and revision of same.. Created AUP (acceptable usage policy) and periodically reviewed and updated it.. Pushing out upgrades and patches to systems after thoroughly investigating them.. Responsible for Identity and Access management (IAM). . Administered security on wireless and access points. Isolated guest and sensitive networks. . Setting up email security on Office 365 utilizing Sender Policy Framework (SPF) and DomainKeys Identified Mail to prevent forgery,spam etc.. Carried out security education and awareness campaigns for all stakeholders.. Worked on Private Cloud environment.. Office 365 administration and deployment.. Provided ICT helpdesk analysis and support (levels 1 to 2) to head office and branch office.. Updated the system manual for users and back-end procedures for the IT department personnel.. Set up periodic workshops/training classes to educate stakeholders on new applications, upgrades, new operating systems, MS office suites, workflow packages and other software solutions.. Provided critical information for the external IT audit process.. As lead Oracle technologist, carried out extensive work on Oracle application development and Oracle BI (back-end and front-end).

Tasks/Responsibilities (including but not limited to):. Managed the firewall solution – administration, updates, user policies etc.. Administered the enterprise Antivirus endpoint solution.. Updating the users on latest IT threats, and conducting workshops or awareness via emails/internal memorandums etc.. Monitored the IBM-based cloud system with VM ware virtualization/VM disaster & data recovery solution.. Extensive work on Oracle BI (back end and front end).. Carried out substantial application development work on Oracle platform. . Provided ICT helpdesk analysis/support to head office and remotely to branch office in Malaysia.. Installation, updates and troubleshooting of all hardware and software issues.. All work related to network connectivity (wired and wireless networking).