Wael Yahya work email
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Dr. Wael Yahya ZakariaInternational Consultant – Expert in Excellence and Organizational DevelopmentDr. Wael Yehia Zakaria is an esteemed international consultant with over 20 years of experience in excellence and organizational development. He is a key figure in the United Nations' consulting services program, supporting public sector advancements. As a certified assessor and licensed trainer with the European Foundation for Quality Management (EFQM), Dr. Wael also represents the Dubai Quality Group (DQG) in Egypt and Africa.He holds a Ph.D. in Quality Management from Cairo University and is pursuing a Ph.D. in Strategic Management from the University of Liverpool. Dr. Wael also has a Master’s in Quality Management from the University of Wollongong in Dubai and an MBA from Princeton University, California.Dr. Wael's expertise includes implementing global excellence models like EFQM, Malcolm Baldrige, and Deming, and he has guided organizations through international awards programs, including the 4th Generation Government Excellence Program and Global Star Rating for government services. His work spans across various countries in the Middle East and Africa, where he has enhanced competitiveness and institutional performance.He has collaborated with prominent organizations, including Abu Dhabi Police, the Ministry of Presidential Affairs, and the Digital Government Authority in Saudi Arabia. Dr. Wael is also the Chairman of ITICS International Group and CEO of Smart Approach for Technical and Administrative Consulting, leading innovative projects in digital transformation and excellence.Dr. Wael is also a lecturer in strategic institutional excellence for Ph.D. students and has trained thousands of professionals through his internationally certified programs, contributing significantly to capacity building and organizational development.
Self-Employed
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Corporate Excellence And Organizational Transformation ConsultantSelf-EmployedDubai, Ae
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Corporate Excellence & Organizational Transformation ConsultantSelf-Employed Jan 2024 - Present
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Ceo / Corporate Excellence & Digital Transformation ConsultantSmart Approach Management Consultancy Jun 2016 - Present
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CeoItics Group Jan 2018 - Jan 2024Uae,Ksa,Egypt -
International Quality & Excellence ConsultantUnited Nations Dec 2020 - Dec 2022 -
Executive Director , Corporate Excellence And Development AdviserCmi Group Aug 2013 - Jul 2017Abu DhabiLead, manage and oversee the entire consulting team of the Company’s activities, including oversight of day-to-day technical and administration work Develops and implements strategic and tactical plans to ensure further growth and development of the organization.Work with the Company’s CEO to establish the business plan, operational strategy and strategic direction for the Company. Establishes and drives Company objectives in support of financial performance targets and overall… Show more Lead, manage and oversee the entire consulting team of the Company’s activities, including oversight of day-to-day technical and administration work Develops and implements strategic and tactical plans to ensure further growth and development of the organization.Work with the Company’s CEO to establish the business plan, operational strategy and strategic direction for the Company. Establishes and drives Company objectives in support of financial performance targets and overall strategy with emphasis on profitable sales growth and expanded targeted market penetration.Establishes services, operations, and productivity criteria and metricsIdentifies centers managers Key Performance Indicators and targets consistent with CMI strategy and business plan Benchmarks leading-edge practices; leads commitment to quality service; and evaluates service resultsEstablishes annual financial performance targets for the Company. Owns responsibility for achievement of financial objectives.Creates and monitors a positive work environment that supports productivity and morale Show less
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Senior Quality Expert ,Efqm Certified AssessorTanmia Mar 2010 - Aug 2013Uae-DubaiPlan, organize, direct and control excellence & quality and strategic functions and related activities.Contribute in Set up incisive excellence culture in the organization and its projects to drive clear accountability on organizational performance and excellence management.Ensure proper implementation of excellence programs and quality standards across the organization.Guide and Trained new interns in Quality Department.Contributing in developing the national human Resource… Show more Plan, organize, direct and control excellence & quality and strategic functions and related activities.Contribute in Set up incisive excellence culture in the organization and its projects to drive clear accountability on organizational performance and excellence management.Ensure proper implementation of excellence programs and quality standards across the organization.Guide and Trained new interns in Quality Department.Contributing in developing the national human Resource plan.Contributing in developing the national career guidance plan . Ensure proper implementation of excellence programs and quality standards across the organization for EGEA. Show less -
Efqm, Excellence Certified Assessor ,Training And Development SupervisorTanmia Feb 2009 - Mar 2010Key Areas of Responsibility:-Develop training policies & strategies of TANMIA.Responsible for implementing, monitoring , evaluate and develop TANMIA projects for national Jobseekers.Conduct TNA (training needs analysis) study for national job seekers.Design customized training and vocational programs.Set training plans to meet labour market needs.Develop strategic partnerships with training providers (local- regional- international).Monitor and control TANMIA… Show more Key Areas of Responsibility:-Develop training policies & strategies of TANMIA.Responsible for implementing, monitoring , evaluate and develop TANMIA projects for national Jobseekers.Conduct TNA (training needs analysis) study for national job seekers.Design customized training and vocational programs.Set training plans to meet labour market needs.Develop strategic partnerships with training providers (local- regional- international).Monitor and control TANMIA training processes.Evaluate all training programs & training providers.Manage and supervise the unit functions and activities.Lead key results criterion's team ,as well as member of TANMIA ExcellenceTeam for SKGEP (Sheikh Khalifa Government Excellence Program) Show less
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Associate ConsultantMisgroup, Spark, Knowledge Kingdom, Ipe, Cmi, Abu Dhabi Police, Dihrd-Dubai Gov., And Tanmia- Federa 2010 - 2011worked and participated as a consultant in many private and governmental companies such as
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Sr. Training ExecutiveDihrd Jan 2007 - Feb 2009Setting the institute's training plan.Developing and manging the relationships with government and private sectors.Conducting TNA study.Preparing the training and consultancy proposals.Monitoring the implemintation of training programs.Coordinating and supervising DGEP (Dubai Government Excellence Program. )training delivery according to EFQM model and RADAR logic.
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Head Of Training SectionQurtoba For Management Training Mar 2006 - Feb 2008Responsible for the development of the training department and other development projects with other customers.Setting annual training directoryManage the long-term training programs.Develop the materials of the human resources and customer service programs.Negotiate with external trainers if needed.Conduct the quality assurance for any programs in order to keep consistency within the provided programs.Participate with the human resources advisor in HR consultations.
Wael Yahya Skills
Wael Yahya Education Details
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3.47 -
Bachelor -
Quality Management
Frequently Asked Questions about Wael Yahya
What company does Wael Yahya work for?
Wael Yahya works for Self-Employed
What is Wael Yahya's role at the current company?
Wael Yahya's current role is Corporate Excellence and Organizational Transformation Consultant.
What is Wael Yahya's email address?
Wael Yahya's email address is on****@****ail.com
What schools did Wael Yahya attend?
Wael Yahya attended University Of Wollongong In Dubai, Preston University, Port Said University, Cairo University.
What skills is Wael Yahya known for?
Wael Yahya has skills like Organizational Development, Training, Human Resources, Employee Training, Management Consulting, Performance Management, Management, Program Management, Strategy, Team Management, Project Planning, Project Management.
Not the Wael Yahya you were looking for?
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Wael Yahya
United Arab Emirates -
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Wael Tawfiq Yahya
Asset Information Specialist | Data Governance | Digital TransformationUnited Arab Emirates2gmail.com, gmail.com
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