Wael Khaddaj Email and Phone Number

Career Highlights:• Unlocked new markets and set up new business units in international markets from LATAM to MENA• Implemented B2B growth tactics by reactivating dormant accounts, expanding portfolios and relying on business intelligence tools and reports to gather strategic information• Owned, developed, implemented and designed sales funnels through liaising with marketing teams and sourcing departments to maximize reach and achieve business targets• Negotiate best deals with suppliers in order to maximize the profit margin of the sales when needed• Set yearly supply contracts with key accounts (strategic clients) to ensure proper commissions from supplier• Polished and continually highlighted the companies’ unique value propositions• Supervised the implementation of international certifications• Resolved bottlenecks with new leads by tackling lead time, establishing chemistry with decision makers, and leveraging trust to develop new portfolios worth millions of dollars• Conquered new markets in Africa and Latin America through developing agency agreements and distributorship partnerships with new customers• Successfully handles bad debt through a combination of strict installment plans and insurance policies to minimize risks• Implemented overseas markets strategies in order to secure proper market allocation• Developed new structure for sales processes through systematic tactics and procedures• Mastered handling CRM systems to develop sales funnels and convert opportunities to success stories and deals• Attended international exhibitions to ensure our market reach in terms of supply and demand• Implemented QMS procedures and instructions related to function

Carrier Highlights: • Managed and maintained key accounts in the middle east market• Maximized sales opportunities with existing clients through business development strategies• Increased the company market share by continuously pursuing new business opportunities• Met all clients’ needs and delivered schedules by properly coordinating with all departments in operations• Negotiated and ceiled contracts with clients and set delivery timelines• Set products prices through monitoring raw material costs on monthly basis • Highlighted major issues related to production and processes • Prepared Sales Strategies, market budget and road maps• Achieved the pool target by implementing sales strategies, developing new projects and motivating team members• Prepared competitive analysis reports in order to avoid any drop-in customers portfolios and any decrease in the market share.• Managed finance related matters such as collections, costs and yearly budgets• Monitored and trained new recruits on products and operation • Acted as the key interface between the customers and all relevant divisions and stakeholders• Recaptured lost customers through:i. understanding the needs and bottlenecks of the business, ii. guaranteed uninterrupted supply of material to key accounts with quarterly contracts and annual forecastsiii. onsite visits to involve quality assurance teams in solving challenges and proactively avoiding complaintsiv. pitch ideas to implement new technologies that boosted production capacity

Career Highlights:• Maintained and developed existing and new customers’ accounts through awareness of sales inquiries, appropriate proposal and follow-up• Met and exceeded quarterly sales objectives by acquiring new accounts through prospecting, lead generation, and networking• Negotiated and closed deals• Optimized quality service, maintain long-term relationships and customer satisfaction• Maintained accurate records of all pricing, sales, and activity reports• Participated in increasing the market share by recommending and implementing improved selling and marketing techniques and methods• Maintain and update the CRM with high degree of accuracy and frequency• Highlight problems related to the market by reporting to Sales Manager