Wael Salah

Wael Salah Email and Phone Number

Service Manager - Central Area | Reginal Trainer @ Sysmex Saudi Arabia
Riyadh, SA
Wael Salah's Location
Riyadh, Saudi Arabia, Saudi Arabia
Wael Salah's Contact Details

Wael Salah work email

Wael Salah personal email

n/a
About Wael Salah

👔 Dedicated operational management and business development professional currently contributing to Sysmex Saudi, I am a results-oriented strategist with a comprehensive background in operations, business analysis, and consulting. As a seasoned leader, I bring a track record of success in achieving company goals through effective team management and strategic implementation.💡 My commitment to fostering work-life balance is evident in my approach to evenly splitting team tasks, driving increased productivity, and overall team success. Specializing in understanding and optimizing work operations and contracts, I actively promote knowledge-sharing within the team to elevate customer service and loyalty. Leveraging strong presentation skills developed through extensive field experience, I excel in conducting operational and technical training programs, reinforcing my role as a technical trainer.🗣️ Fluent in Arabic and English, I possess the skills to design and enhance operations in alignment with compliance and company strategy. My expertise extends to participating in project planning and execution, preparing financial reports, and providing crucial support to presales processes.🎓 Educationally, I hold an honor bachelor’s degree in Biomedical Engineering. Key skills include effective time management, data analytics using Excel and SQL, creative data presentation using PowerPoint, Excel, and Power PI, as well as financial budgeting and forecasting.💼 My professional journey includes diverse roles. In my current capacity as Team Leader for the Central Area, I manage service teams, projects, and activities, ensuring high standards in VIP, private, and MOH customer contracts. Additionally, I serve as a technical trainer for hematology, conducting programs in Dubai, Hamburg, and South Africa.📌 Certified in Sysmex training programs and equipped with diverse self-development courses, including finance, coaching skills, and business analytics, I am committed to ongoing professional growth. My interest in volunteer work with the SADAGAAT Organization and involvement in scientific library initiatives reflects my commitment to making a positive impact beyond the professional realm.🤝 With experiences as a Senior Biomedical Engineer, Technical Trainer, and Biomedical Service Engineer, my journey underscores consistent dedication to customer support and project management. I remain focused on contributing my skills and expertise to operational management, business development, and consulting initiatives that drive organizational success.

Wael Salah's Current Company Details
Sysmex Saudi Arabia

Sysmex Saudi Arabia

View
Service Manager - Central Area | Reginal Trainer
Riyadh, SA
Website:
sysmex-sa.com
Employees:
39
Wael Salah Work Experience Details
  • Sysmex Saudi Arabia
    Service Manager - Central Area | Reginal Trainer
    Sysmex Saudi Arabia
    Riyadh, Sa
  • Sysmex Middle East Fz - Llc
    Team Leader Central Area / Regional Technical Trainer
    Sysmex Middle East Fz - Llc Apr 2015 - Present
    Al-Riyadh Governorate, Saudi Arabia
    • Currently leading the central service team, managing projects and performance with real-time KPI implementation.• Overseeing VIP, private, and MOH contracts in real-time, ensuring high standards and meticulous financial execution.• Actively supervising service activities, including PPMs, ECRs, FCAs, and projects in real-time.• Engaging in continuous customer monitoring to ensure stringent quality standards for after-sale services.• Serving as a real-time technical trainer for… Show more • Currently leading the central service team, managing projects and performance with real-time KPI implementation.• Overseeing VIP, private, and MOH contracts in real-time, ensuring high standards and meticulous financial execution.• Actively supervising service activities, including PPMs, ECRs, FCAs, and projects in real-time.• Engaging in continuous customer monitoring to ensure stringent quality standards for after-sale services.• Serving as a real-time technical trainer for hematology, actively contributing to ongoing training programs in Dubai, Hamburg, and South Africa. Show less
  • Sysmex Middle East Fz - Llc
    Regional Technical Trainer, Team Leader Vip Customer
    Sysmex Middle East Fz - Llc Feb 2014 - Apr 2015
    Riyadh
    • Monitored and ensured the quality of support for VIP customers, preparing and implementing key performance indicators (KPIs) to reflect customer VIP data.• Attained certification as a trainer at Sysmex Middle East, Dubai Training Academy, and held the role of a certified co-trainer at the Germany Training Academy.• Coordinated and organized training programs, technical workshops, and webinars in the Middle East, refreshing the knowledge of the service team, maintaining customer… Show more • Monitored and ensured the quality of support for VIP customers, preparing and implementing key performance indicators (KPIs) to reflect customer VIP data.• Attained certification as a trainer at Sysmex Middle East, Dubai Training Academy, and held the role of a certified co-trainer at the Germany Training Academy.• Coordinated and organized training programs, technical workshops, and webinars in the Middle East, refreshing the knowledge of the service team, maintaining customer loyalty, and upholding the company's reputation.• Implemented improvements based on KPIs, enhancing the overall quality of support for VIP customers.• Demonstrated expertise in maintaining and nurturing key customer relationships, contributing to the organization's reputation. Show less
  • Sysmex Middle East Fz - Llc
    Senior Biomedical Engineer
    Sysmex Middle East Fz - Llc Apr 2012 - Apr 2014
    Central Area
    • Assumed responsibility for VIP customer support in the EMEA region, supporting the project manager in the installation of automation projects.• Conducted technical seminars, trained new engineers, and provided knowledge refreshments to enhance team capabilities.• Collaborated with cross-functional teams to ensure seamless integration of automation projects, contributing to the overall success of the organization.• Played a pivotal role in the development and implementation of… Show more • Assumed responsibility for VIP customer support in the EMEA region, supporting the project manager in the installation of automation projects.• Conducted technical seminars, trained new engineers, and provided knowledge refreshments to enhance team capabilities.• Collaborated with cross-functional teams to ensure seamless integration of automation projects, contributing to the overall success of the organization.• Played a pivotal role in the development and implementation of innovative solutions, improving the efficiency of biomedical engineering processes.• Maintained up-to-date knowledge of industry trends and advancements, ensuring the application of cutting-edge technologies in the field. Show less
  • Sysmex Middle East Fz - Llc
    Biomedical Service Engineer
    Sysmex Middle East Fz - Llc Nov 2008 - Apr 2012
    Central Area
    • Managed the Sysmex portfolio as a second-line support specialist for VIP customers, focusing on the central area mobile team.• Scheduled and oversaw Preventive Maintenance (PPMs), managing parts consumption and ensuring the efficient operation of medical equipment.• Developed and implemented strategies to enhance the reliability and longevity of medical equipment, reducing downtime.• Conducted comprehensive training sessions for field engineers, contributing to the continuous… Show more • Managed the Sysmex portfolio as a second-line support specialist for VIP customers, focusing on the central area mobile team.• Scheduled and oversaw Preventive Maintenance (PPMs), managing parts consumption and ensuring the efficient operation of medical equipment.• Developed and implemented strategies to enhance the reliability and longevity of medical equipment, reducing downtime.• Conducted comprehensive training sessions for field engineers, contributing to the continuous improvement of technical expertise within the team.• Established and maintained strong relationships with key stakeholders, fostering a collaborative and supportive work environment. Show less
  • King Khalid University Hospital (Kkuh), Samama Co.
    Trainee At Healthcare Project
    King Khalid University Hospital (Kkuh), Samama Co. Oct 2004 - Dec 2004
    Riyadh, Ksa
    • Completed a three-month internship at King Khalid University Hospital (KKUH), rotating through various departments.• Worked in the Renal Dialysis Unit (RDU), overseeing the operation, supervision, and maintenance of Hemodialysis machines.• Spent time in the Biomedical Workshop (BL), responsible for managing laboratory equipment.• Contributed to the Biomedical Workshop (BM), handling mechanical equipment, ventilators, anesthesia machines, sterilization machines, hospital gas… Show more • Completed a three-month internship at King Khalid University Hospital (KKUH), rotating through various departments.• Worked in the Renal Dialysis Unit (RDU), overseeing the operation, supervision, and maintenance of Hemodialysis machines.• Spent time in the Biomedical Workshop (BL), responsible for managing laboratory equipment.• Contributed to the Biomedical Workshop (BM), handling mechanical equipment, ventilators, anesthesia machines, sterilization machines, hospital gas systems, operation rooms, electronic beds, and trolleys, and addressing mechanical errors in medical devices.• Concluded the internship in the Biomedical Workshop (BX), focusing on Radiation and imaging equipment, including X-ray, CT, Fluoroscopy, MRI, and Gamma Camera. Show less

Wael Salah Skills

Troubleshooting Customer Service Project Management Outlook Teamwork Hard Worker Word Powerpoint Presenter Ip Networking Microsoft Word Field Service Biomedical Engineering Team Leadership Microsoft Office Networking Technical Support Training Analysis Dicom Engineering Hardware Diagnostics Ip Market Development Medical Devices Microsoft Excel Supervisory Skills Windows Capital Equipment Ultrasound X Ray Mri Medical Imaging Pacs Healthcare Electronics Hospitals

Wael Salah Education Details

Frequently Asked Questions about Wael Salah

What company does Wael Salah work for?

Wael Salah works for Sysmex Saudi Arabia

What is Wael Salah's role at the current company?

Wael Salah's current role is Service Manager - Central Area | Reginal Trainer.

What is Wael Salah's email address?

Wael Salah's email address is sa****@****mea.com

What schools did Wael Salah attend?

Wael Salah attended University Of Illinois Urbana-Champaign, Sudan University Of Science & Technology, King Saud Educational Complex.

What are some of Wael Salah's interests?

Wael Salah has interest in Social Services, New Technology, Economic Empowerment, Traveling, Education, Environment, Poverty Alleviation, Science And Technology, Management Trainings, Strategic Planning.

What skills is Wael Salah known for?

Wael Salah has skills like Troubleshooting, Customer Service, Project Management, Outlook, Teamwork, Hard Worker, Word, Powerpoint, Presenter, Ip Networking, Microsoft Word, Field Service.

Not the Wael Salah you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.