Job tasks may include:• Diagnosing and troubleshooting hardware and software issues on computer, tablets, and other mobile devices. • Installing and configuring mobile applications and operating systems. • Updating device firmware and software.• Repairing damaged and defective parts .• Conducting maintenance, system check-ups and optimization. • Offering technical advice and customer service to customers.• Researching the latest products, trends, and software. • Generating repair reports and logs.• Setting up and configuring networks. • Protecting devices against malware, viruses, and other cyber threats.