Wafaa Salman, Certified Coach - Corporate Trainer

Wafaa Salman, Certified Coach - Corporate Trainer Email and Phone Number

Senior Manager @ GUST Executive Education
Kuwait
Wafaa Salman, Certified Coach - Corporate Trainer's Location
Kuwait, Kuwait
About Wafaa Salman, Certified Coach - Corporate Trainer

Wafaa has been in the Training & Management field since 1997, starting in IT Training and holding different positions from Junior to Senior Trainer and then Team Leader. Then she advanced to Training & Operations Supervisor, Research and Development Officer, training & Operations Manager, Training Manager, and Currently Learning and Development Manager. During her career, she continuously delivered IT, soft skills, business, leadership, and management training. She enjoys challenges, and her diverse background, as well as her vision for lifelong learning and guiding individuals and organizations through change can add a value to any organization she works for.Her experience provided her with training experience, consultative experience, and program/project-management experience. That skillset includes the ability to see the big picture and think “outside the box,” as well as train, mentor, coach, and counsel individuals and groups in dealing with life’s transitions. Academically, she holds a Master of Business Administration from the Maastricht School of Management, a BS in Information Systems from Modern University for Business & Science along with several professional and technical certificates.She led a team that represented the Kuwait Maastricht Business School in the Global Management Challenge, a management competition in strategic management which each team runs a simulated company with the objective of getting the highest investment performance. For two consecutive years, she and her team represented Kuwait in Romania (2013) and in Russia (2014) and we were the national Kuwait winners.Since 2011, she has been a member of Toastmasters International a non-profit organization and a world leader in communication and leadership development. In that organization I held several leadership role and this year I am the Program Quality Director for district 20

Wafaa Salman, Certified Coach - Corporate Trainer's Current Company Details
GUST Executive Education

Gust Executive Education

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Senior Manager
Kuwait
Wafaa Salman, Certified Coach - Corporate Trainer Work Experience Details
  • Gust Executive Education
    Senior Manager
    Gust Executive Education
    Kuwait
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  • Gust Executive Education
    Senior Manager
    Gust Executive Education Sep 2024 - Present
    Direct the overall operations of the Executive Education Center, implement system and procedures. In addition to leading a change management program to achieve the strategic objectives of the Center.Few Responsibilities:• Recruit, supervise, train, and develop the team to ensure a highly motivated and efficient staff. • Supervise and develop the Training Manager and Operation Manager to ensure a highly motivated and efficient instructor staff that delivers high-quality training.• Coordinate with the HR department to ensure providing GUST employees with the needed training courses.• Promote public relations with the community through participation in local business and civic organizations.• Collaborate with GUST faculty to identify new continuing education courses and programs.• Applying a systematic workflow, capable to improve the quality of service in all of EEC services aspects.• Engage with business and industry to assess needs and develop customized training programs.• Develop non-degree certificate programs in specialized areas of professional development as standalone programs or in collaboration with professional organizations and leading universities.• Approve on-site training requests. Evaluate requests and coordinate with Operations team to meet client requests.• Approve special outlines for customized courses as requested by the Sales Department.• Research, negotiate & finalize various International Franchises of professional certifications in different fields of business which led the company to be the sole provider of its certification in GCC countries.• Prepare the annual training calendar for local & outside Kuwait Programs.
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  • Icf Kuwait Chapter
    Board Member
    Icf Kuwait Chapter Jul 2024 - Present
    Kuwait
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  • Australian University
    Manager - Learning & Development
    Australian University Nov 2017 - Aug 2024
    West Meshref, Kuwait
    Responsible for the overall management of the learning and development function of ACK Corporate Training. To play a leading role within the Business Development and Operations Team.Responsible for:1. Day-to-day management of Learning & Development 2. Responsibility for Course Administration meeting outcomes 3. Responsible for the development of CT systems (CRM, LMS and Website)4. Assign workflow for the design of quality training materials 5. Assign workflow associated with the process of course customization, and development to meet specific client needs 6. Manage the preparation of outlines 7. As required determine clients’ needs based on liaison, gap analysis, training needs analysis or other diagnostic processes upon request 8. Manage the design, development and administration of appropriate assessment tools to determine the transfer of learning within a program or course 9. Provision of high quality delivery of training sessions10. Ensure quality standards for partnerships are met 11. Consult, liaise and provide L&D advice to clients and ACK CT staff as required 12. Recommend staff development requirements 13. Review performance of those delivering training 14. Review satisfaction surveys and recommend appropriate measures to address gaps
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  • Australian College Of Kuwait
    Corporate Trainer
    Australian College Of Kuwait Jan 2017 - Oct 2017
    Mishref
    Responsible for the design, development, preparation, delivery and assessment of training programs to corporate clients.Responsible for 1.Designing quality professional training materials including workbooks, training aids, audio and visual support materials, instructor guides and assessments to meet the expectations of the client.2.Customize, review and develop existing (internal and external) training programs to meet specific client needs.3.Prepare training materials and content to ensure effective delivery.4.Provide high quality delivery of training sessions, programs and events.5.Design, develop and administer appropriate assessment tools to determine the transfer of learning within a program or course.
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  • Al-Muzaini Exchange Co.
    Head Of Training
    Al-Muzaini Exchange Co. Sep 2013 - Dec 2016
    • Established a Training Department at Al Muzaini.• Provide the top management with the training plan in periodic reports.• Provides basis of measuring job performance for teller, head tellers, and branch managers• A skills gap analysis to the teams’ performance and knowledge in areas for training and development. Identifying what is missing, and where they need help.• Conducting training sessions to Muzaini’s departments and management.
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  • Forte Business Consult
    Consultant
    Forte Business Consult Jun 2012 - Sep 2013
    Hawalli
    • Take the lead in setting new business directions, policies or procedures.• Demonstrates openness to new organizational structures, procedures, and technology• Provide training plans as part of consultancy• Deliver Training programs to governmental & private sectors
  • Amas Group Of Companies - Ack - Aa
    Training And Operations Manager
    Amas Group Of Companies - Ack - Aa May 2010 - May 2012
    • Manage and increase the effectiveness and efficiency of Support Services (HR & IT), through improvements to each function as well as coordination and communication between support and business functions.• Accomplish human resource objectives by managing staff activities such as hiring, training, coaching, appraising, motivating, etc.• Play a significant role in long-term planning, including an initiative geared toward operational excellence.• Development of individual staff program budgets and career path.• Create a Quality assurance plan to follow the progress and performance of staff and follow up the quality of courses delivered and getting feedback from clients.
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  • Qualitas Consulting & Training Company
    Training & Operations Manager
    Qualitas Consulting & Training Company Aug 2007 - Apr 2010
    • Identify and plan the required resources, and plan for best utilization• Establish and implement departmental policies, goals, objectives, and procedures• Confer with board members, organization officials, and staff members as and when necessary• Manage training deliver services within approved budget.• Ensure Implementation all training courses as scheduled• Supervise employees reporting to ensure they meet performance standards.• Create individual development plans for each employee.• Assists the Training & operations Director in developing annual budgets and plans.• Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers• Researching new technologies and methodologies in workplace learning and presenting this research• Respond to RFPs and/or building proposals• Design and tailor training solutions
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  • Focus Curriculum Development Humansoft, Kuwait
    Curriculum Developer
    Focus Curriculum Development Humansoft, Kuwait Sep 2005 - Mar 2007
    Responsibilities:• Develop and evaluate New Horizons Diploma - curriculums and books to analyze their strengths and weaknesses, this constitutes of Trainers Delivery Guide and related students practical projects Preparing proposals for new projects and proposing new ideas for team development• Report on resources reports in regard to budget and business plan Instructor’ yearly schedulesCDC (Career Development Center) Diploma Program Development - Project• Project Leader to four countries Qatar, Dubai, Abu-Dhabi, Kuwait.• Train the sales team to sell new products• Follow up related deliver and assessment through web-based application.• Coordinating and solving problems when centers approached me.• Report the progress and results of each phase in the project
  • Humansoft
    Training & Operation Supervisor
    Humansoft Apr 2004 - Aug 2005
    Contribute to the success of the centre by leading and managing the Training and Operations team and ensure smooth implementation of the business plan by planning and monitoring the use of resources.• Improve staff performance through dedication and effective problem-solving along with counseling and skill building• Control training quality by attending classes, following up with evaluation, and giving feedback to instructors• Ensure full implementation of the administration systems and policies of HumanSoft Career Development• Conduct training needs assessment for all staff and accordingly develop training plans for their advancement• Continuously promote team work for high achievement and improved staff morale
  • New Horizons Computer Learning Centers
    Team Leader - It Trainers
    New Horizons Computer Learning Centers Sep 2003 - Aug 2004
    Leading the MCSE and A+ trainers' Team, and guiding them to get the higher efficiency and performance.Evaluating the trainers through regular classes visits.• Teach classes in various levels of Software, Hardware and Engineering courses by Microsoft and CompTIA• Conduct “Train the Trainer” courses to improve qualifications of MCSE instructors• In charge of New Horizons Technical LAB for Diploma Instructors• As a Team Leader, Guide instructors to improve efficiency and performance• Trainee Support: Prepare revision questions prior to exams, handouts, Glossary of MCSE courses in both English and Arabic
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  • New Horizons Computer Learning Centers
    Senior Technical Trainer
    New Horizons Computer Learning Centers Aug 2000 - Aug 2003
    Teaching individuals various levels of Software and Hardware courses by Microsoft and CompTIA.Conduct “Train the Trainer’ course to qualify trainers to become Microsoft Certified Trainers.Prepare revision questions and handouts for high end courses.
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  • New Horizons Computer Learning Centers
    Technical Trainer
    New Horizons Computer Learning Centers Jun 1997 - Jul 2000
    Teaching individuals (Corporate) various levels of Software and Hardware courses by Microsoft and CompTIA.Teaching Diploma Students on MCSE diploma Counseling and motivating Students
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Wafaa Salman, Certified Coach - Corporate Trainer Education Details

Frequently Asked Questions about Wafaa Salman, Certified Coach - Corporate Trainer

What company does Wafaa Salman, Certified Coach - Corporate Trainer work for?

Wafaa Salman, Certified Coach - Corporate Trainer works for Gust Executive Education

What is Wafaa Salman, Certified Coach - Corporate Trainer's role at the current company?

Wafaa Salman, Certified Coach - Corporate Trainer's current role is Senior Manager.

What schools did Wafaa Salman, Certified Coach - Corporate Trainer attend?

Wafaa Salman, Certified Coach - Corporate Trainer attended Kuwait Maastricht Business School, Modern University For Business And Science, Chouf National College.

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