Wafaa Sameh Email & Phone Number

1. Answered incoming calls and responded to approximately 100 guest inquiries daily 2.Answered phones, booked reservations, responded to emails .3.During my 2 years I implemented processes to improve efficiency and customerservice.4.Managed cash drawer, ensuring accurate cash handling and daily reconciliations. 5.Assisted in processing transactions, ensuring quick and efficient service.6.Helped customers with product information and store promotions.7.Participated in training sessions to enhance product knowledge and customer serviceskills.8.Managed Social engagement across all Platform.9.Developed marketing activities with Call Center that motivated Customer ServiceRepresentatives to increase revenue.10.Provide excellent customer service, represent the company in a positive, friendly and professional manner at all times.

Ras Al-Khaimah, United Arab Emirates

1.Greet customers as they enter the store and inquiry them them to fragrance requirements to provide them the new perfume lines and prices information.2.Offer free samples to assist the customers deciding which fragrance to purchase.

Ras Al Khaimah, Ras Al-Khaimah, United Arab Emirates

1-Managed multi-line phone system and provided administrative support within an assigned area involving interaction with levels of management and staff.2.Scheduled patient appointments and managed patient schedules with accuracy and high attention to detail.

Dubai, United Arab Emirates

1.Responsible for conducting an effective and competitive telemarketing and gathering, recording and analyzing data.2.Supported marketing team by writing and Posting on social media.3.Outstanding communication skills with the ability to deliver the qualified conversationto present high services offereing.4. Ability to respond professionally under pressur.