Waqas Aftab Email & Phone Number

Lahore, Punjab, Pakistan

Calabasas, California, United States

Calabasas, California, United States

Lahore, Punjab, Pakistan

 Created and presented reports on operational inefficiencies and provided suggestions for improvements  Managed escalated issues and provided swift solutions and recommendations for the future  Successfully managed the transition and integration of consumer lending products, implemented a new ERP system  Standardized workflow processes that eliminated operational problems and reduced exceptions 15% by improving customer service thus ensuring a better customer experience  Underwrote, approved, and packaged requests for loan committee, reconfigured and approved requests exceeding consumer underwriter's lending limits  Consistently among the top 5 in Small to Medium funding Responsible for driving sales and overall financial performance, ensure clubs meet and exceedall monthly sales target Closed deals with aggressive, professional, and effective sales techniques Worked with corporate partners to build foundational base of market and customer research Supervision of staff, including mentoring other supervisors on efficiencies and retention

Lahore, Punjab, Pakistan

Gained market intelligence and developing corresponding strategies that lead to increased market improved forecasting accuracyManaged a portfolio worth ~PKR 300 MillionGenerated revenue and other required resources by taking a consultative approach to current and potential partners in support of the community impact goalsProvided a high level of professionalism in conducting consultations and profiling with clientsGenerated new businesses via new client acquisition and referrals from different sales channels

Personal Financial Consultant (Assets - Overdrafts) | Standard Chartered Bank (Pak) Limited - Lahore, Pakistan | August 2006 – May 2008 |Continuously identified and executed new opportunities for growthGenerated new business worth ~PKR 200 MillionPromoted collaboration to identify opportunities, share best practices, and solve problems to achieve the objectivesEstablished and maintained a positive flow of communicationCo-managed a portfolio of ~ PKR 2.0 Billion, consisting of 275-300 clients Relationship Manager (SME)Analyzed and reviewed potential business to ensure maximum profitabilityMaintained and over-sighted of credit operations, credit administration and monitoring, ensuring regulatory & bank’s documentation perfectionAdhered to company's policy and procedure for the complete leasing process/transaction including issuing, collecting and recording relevant documentationManaged existing assigned portfolio of Rs. 400M from diversified business segments comprising of both funded & non-funded linesDrove customer satisfaction through daily interactionsProvided insight on client benefit practices and needs to product management and development functionsPrepared credit proposals in respect of risk and return, identified repayment sources, financial, security, management and industrial analysis

Bba, Finance

Activities and Societies: Finance Association

Associate'S Degree, Business/Commerce, General