Peter W.
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Peter W. Email & Phone Number

customer experience expert at Safaricom Limited
Location: Kenya, Kenya, Kenya 4 work roles 3 schools
1 work email found @safaricom.co.ke LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email p****@safaricom.co.ke
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
customer experience expert
Location
Kenya, Kenya, Kenya
Company size

Who is Peter W.? Overview

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Quick answer

Peter W. is listed as customer experience expert at Safaricom Limited, a company with 8145 employees, based in Kenya, Kenya, Kenya. AeroLeads shows a work email signal at safaricom.co.ke and a matched LinkedIn profile for Peter W..

Peter W. previously worked as customer experience executive at Safaricom Limited and Switchboard /Front Assistant at Safaricom. Peter W. holds Bachelor'S Degree, Education, Second Class Upper from Moi University.

Company email context

Email format at Safaricom Limited

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*@safaricom.co.ke
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AeroLeads found 1 current-domain work email signal for Peter W.. Compare company email patterns before reaching out.

Profile bio

About Peter W.

A motivated top performing Administrative support professional working in fast paced environments demanding strong organizational, technical and interpersonal skills. Highly trustworthy, ethical, and discrete: committed to superior customer service. Confident and poised interactions with individuals at all levels. Detail oriented and resourceful in completing projects: able to multitask effectively. Capabilities include:• Hands on experience in managing general office tasks• Proven ability to maintain a high level of accuracy• Excellent interpersonal skills• Strong time management and organizational skills• Demonstrated written and verbal communication skills• Demonstrated ability to work individually and in a team environment• Exceptional telephone etiquette• Exceptional ability to prioritize tasks• Technologically savvy

Current workplace

Peter W.'s current company

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Safaricom Limited
Safaricom Limited
customer experience expert
nairobi, nairobi area, kenya
Employees
8145
AeroLeads page
4 roles

Peter W. work experience

A career timeline built from the work history available for this profile.

Customer Experience Executive

Current

Nairobi, Kenya

  • Responsibilities include:
  • Provide timely and first hand Resolutions to customer problems and answering queries
  • Educating customers on products and service
  • Following up and escalation of customer issues pending resolution
  • Creating rapport with customers while advising them on how to use Safaricom products and services.
  • Liaising with other departments on customer issues
Nov 2016 - Present

Switchboard /Front Assistant

Nairobi

  • Responsibilities
  • Telephone AnsweringAnswering telephone calls, which consist of multiple lines and extensions. Transfer or direct calls to the party the caller requests or determine where the caller should be directed, based on.
  • Information TransferAnswer basic questions about the company for callers who don't need to be transferred to another extension. Give directions to the office and departmental contact or staff information. Transfer.
  • Emergency ResponseRespond to emergency situations, such as routing calls to area law enforcement agencies and interacting with an unwelcome visitor. In addition, alerting the company's security or leadership staff.
  • EquipmentInstruct new employees on how to operate the phone system, such as transferring calls to another office or back to the switchboard. Monitor the phone system's efficiency and perform routine troubleshooting for.
Oct 2015 - Nov 2016

Customer Care Executive

Nairobi

o Making and receiving calls from clientso Addressing customer complaintso Tele marketing the companyo Keeping call records in our databaseo Registering new clients for loan application and processingo Administrative duties like filing and updating records o Helping clients find financial products that suit their needs

Sep 2014 - Oct 2015

Customer Service Representative/Cashier

Kaps Ltd - Kenya Airports Parking Services

Nairobi

o handling customer complaints and solving them,o Receiving and recording cash from clients o Ensures customer satisfaction by responding to customer needso Work with customer service manager to ensure proper customer service is being delivered.

Mar 2014 - Oct 2014
3 education records

Peter W. education

Bachelor'S Degree, Education, Second Class Upper

Activities and Societies: moi university education students association red crossbachelor of education arts

Diploma, Human Resources Management And Services, Credit

Rift Valley Institute Of Science And Technology

Activities and Societies: football, debate,human resource management

High School, General Studies, B+

Kibabii High School

Activities and Societies: redcross, maths club, scouting, footballKCSE

FAQ

Frequently asked questions about Peter W.

Quick answers generated from the profile data available on this page.

What company does Peter W. work for?

Peter W. works for Safaricom Limited.

What is Peter W.'s role at Safaricom Limited?

Peter W. is listed as customer experience expert at Safaricom Limited.

What is Peter W.'s email address?

AeroLeads has found 1 work email signal at @safaricom.co.ke for Peter W. at Safaricom Limited.

Where is Peter W. based?

Peter W. is based in Kenya, Kenya, Kenya while working with Safaricom Limited.

What companies has Peter W. worked for?

Peter W. has worked for Safaricom Limited, Safaricom, Flamingo Holdings Ltd, and Kaps Ltd - Kenya Airports Parking Services.

How can I contact Peter W.?

You can use AeroLeads to view verified contact signals for Peter W. at Safaricom Limited, including work email, phone, and LinkedIn data when available.

What schools did Peter W. attend?

Peter W. holds Bachelor'S Degree, Education, Second Class Upper from Moi University.

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