I currently work as a Sales Manager in the Marketplace Department at Jameia E‐Commerce Platform. Below is an overview of my responsibilities:• set strategic sales targets for each team member, ensuring alignment with organizational goals and individual capabilities.• organize team members' visit schedules, contributing to improved time management and maximizing client engagement opportunities.• deliver compelling presentations to target customers, explaining the value of subscribing to and partnering with the application.• proactively identify and build relationships with customers eager to leverage our platform to enhance their sales, which leads to increased revenue and long‐term partnerships.• work to boost income by persuading clients to engage in marketing operations through our platform, thus increasing their sales and expanding reach for both parties.• address issues faced by clients who have not achieved satisfactory results by providing solutions to enhance their sales within our application, whether through social media marketing or outdoor advertising, to increase sales opportunities.• prepare monthly reports for the sales team to assess individual strengths and weaknesses, aiming to achieve the best outcomes for the company.

As a Sales Specialist for Marketing and Advertising at Offarat, my responsibilities included:• Researching potential clients and presenting the benefits they would gain by contracting with us to advertise on our application and promoting their businesses on social media platforms.• Additionally, I conducted follow‐up calls with the company's manager or owner to schedule presentations and persuade them to increase their sales by contracting with us.• Following up with clients and building strong, trust‐based relationships to guide them towards solutions that align with their needs and our contracting process.• Convincing clients to pay subscription fees and finalize the contracting process.

I worked at York Towers Development, Kuwait branch, as a Real Estate Consultant, with responsibilities including:• Setting my daily and weekly schedule to align with target goals for visits and calls.• Developing client relationships through phone calls and identifying their needs by asking open‐ended questions.• Coordinating potential client visits and preparing compelling presentations to showcase the benefits of purchasing property, whether for investment or personal use.• Monitoring market trends and competitor activities to identify opportunities for improving our offers or the products presented to clients.• Negotiating agreements and finalizing sales transactions.• Preparing daily, weekly, and monthly reports and submitting them to the direct manager for performance evaluation.• Using CRM system to add updates on potential clients, create tasks, and close deals.

I serve as the Acting Section Head for the Home Appliances, Health, Gym, and Personal Care department, undertaking the following responsibilities:• Managing product safety stock levels and overseeing communication with the customer service department via email.• Emphasizing the status of last pieces and discontinued items.• Monitoring and providing guidance to underperforming staff through coaching measures.• Implementing upselling strategies for high‐ticket items by advising on their features and benefits.• Observing staff interactions with customers to ensure quality service.• Summarizing sales deals, emphasizing exchange & return policies, and terms of Diversity & Inclusion.• Concentrating on the review and performance alignment of sales associates.• Verifying flyer items, store displays, highlights, pricing, and bundled offers. ‐ Assessing the product knowledge and sales skills of the team to enhance their capabilities

I worked at TE Data as a Sales Team Leader, and my job responsibilities included the following:• Monitoring the sales team by evaluating their sales performance and each individual's ability to resolve issues and provide the best service to customers.• Assisting customers in solving their problems, whether technical or sales‐related.• Preparing daily reports to be submitted to the Branch Manager to monitor the overall branch performance and the performance of individual sales team members.• Organizing and coordinating the work schedule for the sales team.• Experience and working knowledge of CRM System.

I worked at Vodafone as a Sales Associate, and my job responsibilities included:• Setting and working to achieve daily sales goals.• Greeting customers and providing exceptional service.Resolving customer issues.• Meeting sales targets by building strong, long‐term relationships with customers, presenting the latest phones, persuading customers to purchase new lines with special numbers, and offering accessories.• Collecting bill payments from customers and reconciling the cash register at the end of the day.• Experience and working knowledge of Siebel System, Wincash and SAP.

I worked at Volvo Ezz Al‐Arab Automotive as a Sales Consultant, and my job responsibilities included:• Greeting and welcoming customers.Identifying the customer's needs by asking about their preferences for their vehicle.• Providing a thorough explanation of the cars and presenting them professionally to convince the customer.• Building strong relationships with customers to generate referrals and achieve the required sales targets.• Conducting follow‐ups with potential buyers via phone or email to facilitate the purchasing process.

I worked at Nile Projects, the Tommy Hilfiger distributor in Egypt, as a Sales Associate, and my job responsibilities included:• Welcoming and greeting customers.• Identifying the customer's needs and preferences to help them find what they want.• Organizing the displayed clothing within the store in an orderly manner.• Achieving daily sales targets by processing as many transactions as possible.• Providing excellent service to ensure customers return.

I worked at Best Future for Recruitment as an Admin Assistant, where my job responsibilities included the following:• Organizing daily schedules and welcoming clients in a professional manner.• Answering phone calls and responding to customer inquiries.• Preparing daily reports and presenting them to the company manager.

I worked at Personna as a Merchandiser, and my job responsibilities included the following:• Working according to the daily visit schedule provided by the sales team leader.• Visiting hypermarkets and organizing the company's products for display in an orderly manner.• Taking daily photos of completed tasks and sending them to the sales team leader.